Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Heather Bonton

Hockley,TX
Heather Bonton

Summary

Supervisor with years of experience planning and scheduling personnel, delegating work to 20+ employees. Hardworking and talented at analyzing, interpreting and resolving problems.

Overview

16
years of professional experience

Work History

UPS
Houston, TX

Front Line Supervisor
09.2018 - 05.2021

Job overview

● Managed training, work station assignments, employee breaks and shift rotations to achieve assigned objectives.
● Coordinated and managed production startups and line shutdowns.

Amazon
Houston, TX

Ambassador, Safety, Problem Solver/Quality Controller
01.2017 - 08.2018

Job overview

● Recognized, documented and advised on removal of hazards.
● Trained staff on operating procedures and company services.

Edwards Williams Mortgage
Houston, TX

Loan Officer
04.2007 - 08.2011

Job overview

  • Submitted loan applications to underwriter for verification and recommendations.

VALIC
Houston, TX

Customer Service Specialist
02.1997 - 09.2000

Job overview

● Created and maintained groups accounts.
● Print and mail out quarterly reports to each individual within groups.

Compaq Computers
Houston, TX

Auditor, Assembly Line, Tester
02.1992 - 05.1996

Job overview

● Read, interpreted and followed written test instructions and procedures to accurately test products.

Education

Champions School of Real Estate
Houston, TX

from Accounting And Finance

University Overview

Lone Star College
Houston, TX

from Medical Coding & Transcription

University Overview

Prairie View A & M University
Prairie View, TX

from English Education

University Overview

M. B. Smiley High School
Houston, TX

High School Diploma

University Overview

Skills

  • Flexible Work Schedule
  • Delegation and Supervision
  • Opening and Closing Procedures
  • Reporting and Performance Analysis
  • Shift Checklists
  • Staff Coaching and Training
  • Health and Safety Procedures
  • Maintaining Clean Work Areas
  • Effective Working Relationships
  • Motivational Leadership
  • Administrative Documentation
  • Adaptable to Changing Demands

Timeline

Front Line Supervisor
UPS
09.2018 - 05.2021
Ambassador, Safety, Problem Solver/Quality Controller
Amazon
01.2017 - 08.2018
Loan Officer
Edwards Williams Mortgage
04.2007 - 08.2011
Customer Service Specialist
VALIC
02.1997 - 09.2000
Auditor, Assembly Line, Tester
Compaq Computers
02.1992 - 05.1996
Champions School of Real Estate
from Accounting And Finance
Lone Star College
from Medical Coding & Transcription
Prairie View A & M University
from English Education
M. B. Smiley High School
High School Diploma
Heather Bonton