Heather Bordonaro
South Burlington
Summary
Proactive Host with distinct knowledge of streamlining services through updated and reorganized systems. Expert in customer service with training in team management. Friendly and reliable individual excited to take initiative and provide excellent work.
Overview
2
2
years of professional experience
Work History
Host
Chili's Bar And Grill
08.2024 - Current
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Produce and Deli Clerk
Hannaford
04.2022 - 07.2024
- Greeted customers at counter to fulfill requests and answer questions.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
Cashier
Global Partners LLC
08.2022 - 04.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Associate of Science - Opticianary
CCV
Winooski, VT06.2010
High School Diploma -
South Burlington High School
South Burlington, VT06.1997
Skills
- Customer Service
- Team Collaboration
- Multitasking proficiency
- Effective Time Management
Timeline
Host
Chili's Bar And Grill
08.2024 - Current
Cashier
Global Partners LLC
08.2022 - 04.2024
Produce and Deli Clerk
Hannaford
04.2022 - 07.2024
Associate of Science - Opticianary
CCV
High School Diploma -
South Burlington High School
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