Heather Boudreaux Herron
Memphis,TN
Summary
Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Office Manager
Congo Dental Studio
04.2023 - 02.2024
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.
- Maintained office schedule and communicated with patients.
Patient Care Coordinator (Dental)
Healthy Connections
09.2021 - 01.2023
- Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
- Streamlined communication between patients and healthcare providers, ensuring timely responses to inquiries and concerns.
- Trained new staff members on office procedures and protocols, ensuring consistency in patient care delivery.
- Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.
- Coordinated with insurance companies for accurate billing and claim processing, reducing errors and financial discrepancies.
- Reduced wait times by implementing an effective appointment reminder system for patients, minimizing no-shows and late arrivals.
- Assisted in the development of care plans tailored to individual patient needs, improving overall health outcomes.
Event coordinator/Custodian
Cross Church
04.2018 - 10.2019
- Worked to maintain upkeep of facilities
- Also assisted with organizing events by planning and prepping food and supplies.
Merchandiser
Hallmark
01.2015 - 09.2019
- Setting displays and maintaining stock in houma/thibodaux area
- Work regionally with reset/installation team for store resets and remodels.
Shipt Shopper
Shipt
10.2019 - Current
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Strengthened communication skills through regular interactions with others.
- Learned and adapted quickly to new technology and software applications.
- Ensured safe transportation of perishable items by properly storing them during transit, resulting in decreased spoilage and increased customer satisfaction.
- Increased repeat business by providing exceptional customer service and addressing any concerns promptly.
Education
Associates in Culinary Arts -
Nicholls State University
Thibodaux, LA05.2021
Associates in Early Childhood Development -
Nicholls State University
05.2001
Skills
- Excellent multi-tasking ability
- Data Entry
- Customer Relations
- Clear oral/written communication
- Billing
- Scheduling and calendar management
- Administrative Support
- Document Management
- Clerical Support
- Supply Management
- Workflow Optimization
- Event Coordination
- Meeting planning
Certification
- Driver's License
- Servsafe
Timeline
Office Manager
Congo Dental Studio
04.2023 - 02.2024
Patient Care Coordinator (Dental)
Healthy Connections
09.2021 - 01.2023
Shipt Shopper
Shipt
10.2019 - Current
Event coordinator/Custodian
Cross Church
04.2018 - 10.2019
Merchandiser
Hallmark
01.2015 - 09.2019
Associates in Culinary Arts -
Nicholls State University
Associates in Early Childhood Development -
Nicholls State University
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