Heather Bower - Certified Pharmacy Technician - Rite Aid Pharmacy

Summary

The largest contribution that I would bring as a Certified Pharmacy Technician would be the 20+ years of experience that I have acquired while working for Rite Aid (formerly Eckerd/Brooks). As an Experienced Pharmacy Technician I have a strong background in retail and am well knowledgeable in all facets of Pharmacy operations. I strive to be successful while quickly and accurately filling prescription orders and I take pride, loyalty and dedication everyday in both assisting the pharmacist and helping to meet the needs of my customers. I am team-oriented and dedicated to working collaboratively with others while still in pursuit of gaining more opportunities for growth. Yes, I am sad to see my Rite Aid chapter end, but I am also very excited for my next new chapter to begin.

Overview

24

years of professional experience

1

Certification

Work History

Certified Pharmacy Technician

Rite Aid Pharmacy

Spring Grove, PA

12.2000 - Current

Assisted the pharmacist with filling prescriptions that usually ranged anywhere between 200 and 500 scripts daily
Performed wide range of responsibilities including processing of monthly outdated / expired medications, completion of hazardous waste, completion of weekly drug excess inventory, submission of weekly drug/supply orders, returning medications back to stock, removal of recalled medications
Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
Answered incoming phone calls and addressed certain questions from customers / healthcare providers
Communicated with insurance companies daily to resolve third party issues / billing issues
Completed a multitude of duties including restocking of supplies / medications and performing daily will call and script pro maintenance, including filling cabinets.
Assisted during monthly/yearly drug inventories
Submitted daily drug invoice's / completed documentation
Performed sanitation at work stations
Used current equipment on a daily basis including pneumatic tube, printers, fax machines, scanners, telephones, registers
Prepared / processed daily drug deliveries
Accurately prepared / labeled medications for dispensing to patients / distribution to other stores
Double counted / placed initials on all controlled substances
Trained other associates in pharmacy procedures / operations, including automated dispensing machine
Accurately measured / reconstituted medication's

Education

Bachelor of Science - Biology

Pennsylvania State University

York, Pennsylvania

2019

High School Diploma - undefined

Northeastern High School

Manchester, PA

2001

Skills

HIPAA compliance
Data entry of new prescriptions
Preparing & labeling of medications
Medicare and Medicaid process, including processing / preparing of vaccinations
Manual and automated medication dispensing
Multitasking
Drug inventory management (pharmacy stock/out dated medications/Hazardous Waste)
Customer service
Team collaboration
ordering / receiving of medications / supplies

assisting pharmacist
Knowledge & practice of some aseptic techniques
Use of wholesalers (McKesson)
Annual / monthly drug inventories
Understands laws / handling / filing documentation of controlled substances
Assisting in training of other pharmacy associates
Knowledgeable of some compounding procedures
Knowledge / practice of reconstitution / flavoring of medications
Assisting pharmacist in transfer of prescriptions to / from other pharmacies

Certification

Originally Certified by Eckerd Pharmacy
Certification grandfathered in when bought out by Rite Aid Pharmacy

Additional Information

I am currently in the process of studying to test to become nationally certified. In the near future I am very hopeful to also be certified to immunize. I also have some interest in Medical Coding and Billing. I had been studying towards a degree in Biology at The Pennsylvania State University, but things changed somewhat after the birth of my daughter in 2016. I would have two classes to be completed in order to receive my degree. I am always trying to find new opportunities for growth and chances to gain expertise in a different setting.

Service Awards

2012- Big Shot - Used team collaboration to meet flu shot goal early
2012- Favorite Pharmacy Team Member
2016- Favorite Pharmacy Team Member

References By Request

1.) Tricia Bell

Cell - 717-968-1228

Email: ladylck413@aol.com

2.) Alexandra Pipan

Cell - 717-877-7549

3.) Kelli Kauffman

Cell- 717-676-2989

Timeline