Hi, I’m
Heather Brown
Shorts Desk Clerk
Rome,NY
Summary
Friendly and prompt Clerk with good skills using phone, computer and office equipment. Strong multitasking, communication. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
years of professional experience
Work History
Tractor Supply Distribution CenterFrankfort, NY
Shorts Desk Clerk
10.2018 - Current
Job overview
- Monitored building for hazardous conditions or situations and notified correct personnel.
- Enforced building rules with staff, guests and outside professionals.
- Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
- Maintained clean, tidy and sanitized common areas for personnel and guests.
- Supported staff with clerical assistance for diverse daily routines and special actions.
- Provided ease of access and navigation for important data by compiling, organizing and uploading organizational documents to database.
- Informed and supported business leaders through consistent communication and administrative support duties.
Rome Cinemas Rome, NY
Customer Service Associate/Cleaner
05.2012 - Current
Job overview
- Developed and actualized customer service initiatives to decrease wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided primary customer support to internal and external customers.
- Boosted sales revenue by skillfully promoting diverse service options.
- Organized and used industrial cleaning products following strict safety procedures.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
WalmartJohnstown, NY
Order Filler
08.2015 - 10.2018
Job overview
- Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Operated warehouse equipment and reported instances of safety code violations to management to reduce risk of accidents.
- Moved boxes and organized aisles to open up floor space and enable forklift operators to move freely through warehouse.
Education
Jarvis High SchoolMohawk, NY
No Degree
Skills
Cash Handling
Problem-solving skills
Sorting and labeling
Flexible and Adaptable
Organization and Time Management
Teambuilding
Strategic planning
Timeline
Shorts Desk Clerk
Tractor Supply Distribution Center
10.2018 - Current
Order Filler
Walmart
08.2015 - 10.2018
Customer Service Associate/Cleaner
Rome Cinemas
05.2012 - Current
Jarvis High School
No Degree