Proficient in Microsoft Word, Power Point, and Excel
Heather Brown
Indianapolis,IN
Summary
Adept at streamlining purchasing processes and enhancing health information management at Community Health Network, I leveraged purchasing strategies and critical thinking to increase efficiency and ensure HIPAA compliance. My expertise in inventory control and exceptional customer service significantly contributed to departmental success, demonstrating a strong ability to improve operations and patient care.
Overview
21
21
years of professional experience
Work History
Health Information/Purchasing/Front Office
Community Health Network
02.2004 - Current
- Maintained strong product knowledge to assist customers in making informed purchasing decisions.
- Analyzed and reported on inventory levels to determine purchasing requirements.
- Identified emerging consumer trends and adjusted purchasing decisions accordingly for increased profitability.
- Streamlined purchasing processes for increased efficiency, resulting in time and cost savings.
- Collaborated with purchasing department to reconcile vendor invoices and facilitate payments.
- Maintained regulatory compliance by adhering to established purchasing policies and procedures.
- Identified opportunities for cost reduction through bulk purchasing agreements and volume discounts.
- Assisted with the development and implementation of departmental policies regarding health information management, ensuring compliance with all relevant guidelines.
- Maintained strict compliance with HIPAA regulations protecting patient privacy rights during all interactions involving personal health information.
- Received and processed requests for patient health information according to company and facility policies and procedures.
- Provided exceptional customer service to patients by addressing their concerns regarding personal health information privacy and access rights.
- Assisted with developing training materials related to health information technology tools for new employees.
- Served as a resource for other team members by sharing expertise and knowledge on complex health information management topics, contributing to overall departmental success.
Recovery Clinician
Community Health
11.2011 - 11.2013
- Implemented crisis intervention strategies when needed, ensuring immediate safety measures were in place for at-risk patients.
- Delivered high-quality patient care by conducting thorough assessments, developing treatment plans, and providing ongoing therapeutic support.
- Developed tailored treatment plans to address the unique needs of each patient and promote optimal recovery.
- Advocated for patients within the healthcare system to ensure access to appropriate resources and services when needed.
- Conducted group therapy sessions to facilitate skill development, coping strategies, and emotional processing among participants.
Education
Bachelor of Science - Operations MgmtLogistics
Southern New Hampshire University
Manchester, NH08.2023
Bachelor of Science - Psychology
Argosy University
Chicago, IL07.2011
Skills
- Purchasing strategies
- Purchasing Process Knowledge
- Purchasing decisions
- Inventory control understanding
- Health Information Systems Knowledge
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
Software
Proficient in PeopleSoft Software
Work Preference
Work Type
Full TimeWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
Lean Six Sigma Yellow Belt
Timeline
Recovery Clinician
Community Health
11.2011 - 11.2013
Health Information/Purchasing/Front Office
Community Health Network
02.2004 - Current
Bachelor of Science - Operations MgmtLogistics
Southern New Hampshire University
Bachelor of Science - Psychology
Argosy University
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