Heather Caine
Albuquerque,NM
Summary
I am excited about the opportunity to contribute to the continued growth and success of New Mexico’s leading cancer center. Building and sustaining meaningful relationships within the community is especially important to me, and I am passionate about creating collaborative partnerships that have a lasting impact.
My strengths lay in relationship management, problem-solving, and developing creative, strategic solutions. With a background in marketing, managing complex projects, fundraising, event planning, and achieving organizational goals. I am a flexible and well-rounded professional with strong organizational and event planning skills. Known for my attention to detail and clear communication, I effectively manage multiple priorities in fast-paced environments—and often help create structure and efficiency within them.
I take a proactive approach to identifying and resolving challenges, while maintaining focus under pressure. I am committed to optimizing processes, supporting team success, and making a positive impact within the community.
Overview
24
24
years of professional experience
Work History
Real Estate Broker
Re/Max Select - Caine Real Estate Concepts
09.2015 - Current
- Manage contracts, negotiations, and end-to-end transactions, build a strong foundation in overseeing complex processes and delivering results aligned with client and organizational goals
- Apply regulatory knowledge by ensuring compliance with local, county, and state requirements maintaining accountability and standards in program operations
- Build strong relationships with clients, partners, and cross-functional teams, strengthening collaboration and communication across diverse groups
- Use strategic problem-solving to navigate high-pressure situations, resolve challenges quickly, and keep projects moving forward
- Leverage CRM systems and database tools to track performance, manage relationships, and support data-driven decision-making
- Conduct market research and analysis to identify opportunities—skills that directly support program development, growth planning, and community impact
- Negotiate agreements between multiple stakeholders, fostering trust and ensuring mutually beneficial outcomes
- Develop creative strategies to generate new business, demonstrating an ability to expand programs and increase engagement
- Implement marketing and outreach efforts to maximize visibility—experience that supports promoting programs and increasing community awareness
Managing Partner
My Furry Godmothers
01.2022 - Current
- Launched and operates a first-of-its-kind pet retail and coffee shop in New Mexico, creating a community-centered space that fostered engagement and local partnerships
- Directed hiring, onboarding, and HR processes, building a mission-driven team aligned with strong community and service values
- Developed and executed outreach, marketing, and event strategies, including collaborative community events and donation drives to increase engagement and support fundraising efforts
- Built /building and maintained strategic partnerships with local businesses and organizations, strengthening community ties and expanding opportunities for joint initiatives and fundraising
- Managed financial performance, including budgeting and cost analysis, ensuring sustainability while supporting community-focused programming
- Negotiate vendor and partner agreements to reduce costs and reinvest resources into events, partnerships, and community impact initiatives
Server/Bartender/Manager
Rachers Club / Zinc / Savoy Bar and Grill
01.2002 - Current
- Delivered exceptional customer service by training and leading others, including staff and vendors while overseeing daily operations and resolving issues
- Planned and executed corporate and large-scale milestone events, coordinating logistics and cross-functional teams to ensure seamless delivery
- Oversaw opening and closing operations, including sales reporting, inventory management, and team readiness for incoming shifts
- Utilized POS systems to process transactions, manage orders, and maintain accurate financial and operational records
- Resolved customer concerns promptly and professionally, supporting team members and reinforcing a culture of accountability and service excellence
Orthopedic Sales Representative
Matrix Medical / Giacomo Medical
01.2004 - 07.2015
- Led cross-functional collaboration with surgeons, clinical staff, and industry partners to improve communication, workflow efficiency, and program outcomes
- Designed and facilitated hands-on training programs and workshops, ensuring effective implementation and adoption of new initiatives
- Managed relationships across healthcare teams and vendors, aligning needs, driving engagement, and supporting revenue-generating programs
- Oversaw program initiatives, including product launches and outreach strategies, to expand reach, strengthen branding, and increase impact
- Assessed organizational and client needs to develop strategic solutions, supporting successful program execution and long-term sustainability
- Delivered presentations and educational sessions to diverse audiences, translating complex information into clear, actionable insights
Education
Bachelor of Arts - Psychology
University of New Mexico
Albuquerque, NMBachelor of Arts - Communications
University of New Mexico
Albuquerque, NMSkills
- HR development
- Marketing development
- Contract negotiation and deals
- Strategy implementation
- Business development
- Product demonstration
- Client relationship management
- Policies implementation
- Training development
- Financial oversight
- Staff management
- Team building
Timeline
Managing Partner
My Furry Godmothers
01.2022 - Current
Real Estate Broker
Re/Max Select - Caine Real Estate Concepts
09.2015 - Current
Orthopedic Sales Representative
Matrix Medical / Giacomo Medical
01.2004 - 07.2015
Server/Bartender/Manager
Rachers Club / Zinc / Savoy Bar and Grill
01.2002 - Current
Bachelor of Arts - Psychology
University of New Mexico
Bachelor of Arts - Communications
University of New Mexico