Summary
Overview
Work History
Education
Skills
Timeline
Generic

Heather Carmack

Muscle Shoals,AL

Summary

Personable Medical Assistant bringing several years of hands-on experience balancing problematic administrative and clinical duties to achieve patient satisfaction. Offering thorough understanding of medical registration process and procedures to streamline client processing. Compassionate and respectful collaborator recognized for delivering high-quality healthcare and excellent customer service. Compassionate Medical Assistant with background in providing support to physicians, handling patient care tasks, and managing administrative duties. Skilled in recording vital signs, preparing patients for examination, and maintaining medical records with confidentiality and accuracy. Demonstrated ability to improve patient satisfaction through effective communication and empathy. Contributed to streamlining clinical processes resulting in more efficient patient flow and enhanced care delivery.

Overview

5
5
years of professional experience

Work History

Medical Assistant

Med Plus Health Care
Muscle Shoals, AL
05.2020 - Current
  • Administered medications under physician's supervision.
  • Organized charts, documents and supplies to maintain team productivity.
  • Operated x-ray and electrocardiogram (EKG) to administer diagnostic tests.
  • Explained treatment procedures and physicians' instructions.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Administered injections, medications and treatments as directed by the physician.
  • Contacted medical facilities to schedule patients for admission.
  • Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
  • Positioned patients properly during examination or treatment for comfort and safety.

Education

High School Diploma -

Collinwood High School
Collinwood, TN
05-2002

Skills

  • Medical office administration
  • Intake control
  • Check-in coordination
  • Vital signs and examinations
  • Compassionate caregiver
  • Inventory and supply management
  • Medical terminology
  • Direct patient care
  • Appointment reminders
  • Wound care and irrigation
  • Clinical operations
  • Medical supply inventory
  • Patient scheduling
  • Quick problem solver
  • Patient triage
  • Trustworthy companion
  • Ear irrigation
  • Prescription refills
  • Sterile technique
  • Laboratory maintenance
  • Specimens collection and processing
  • Laboratory specimen collection
  • Vital signs monitoring

Timeline

Medical Assistant

Med Plus Health Care
05.2020 - Current

High School Diploma -

Collinwood High School
Heather Carmack