Heather Chuma
Bridgeport
Summary
Well experienced sales person in a variety of settings. Meticulous, friendly, and driven to exceed sales goals. Great time management skills and reliable individual who is attentive, considerate, and enjoys creating a great customer experience.
Entrepreneurial Owner with experience and solid history of business success. Built operations from ground up with strategic and scalable approaches. Well-oriented to quickly identify and capitalize on emerging opportunities.
Overview
14
14
years of professional experience
Work History
Owner
La Rosa Dentada LLC
Bridgeport
10.2022 - Current
- Set pricing structures according to market analytics and emerging trends.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Led startup and creation of operational procedures and workflow planning.
- Developed and implemented successful sales strategies to meet business goals.
- Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
- Kept records for production, inventory, income and expenses.
- Determined pricing for products or services based on costs and competition.
- Resolved issues quickly through meticulous research and quick decision-making.
Crew Member
Dunkin Donuts
10.2017 - 04.2018
- Modified drinks for customers, processed transactions through POS terminal, and cleaned
Crew Member
Jersey Mikes
06.2016 - 03.2017
- Welcomed customers, cashiered, and prepared food in a sanitary manner
Starbucks, Barista
03.2016 - 05.2016
- Customized drinks for customers and cashiered, kept store clean
Sales Associate
Spencers Gift
10.2014 - 03.2016
- Helped create a friendly atmosphere, processed inventory, floor sets, stocked, cashiered, answered phones
Seasonal Sales Associate
Game Stop
12.2015 - 01.2016
- Provided helpful suggestions for customers with speed and accuracy
Bagger
Stop and Shop
11.2011 - 12.2013
- Helped build a welcoming environment and maintained quick service to ensure a consistently positive customer experience
Education
FAIRFIELD WARDE HIGH SCHOOL
06.2013
Skills
- Detail-Oriented
- Process Transactions through POS terminal
- Time management
- Team Player
- Service Oriented
- Inventory
- Customer Service
- Realibilty
- Goal Setting
- Sales Tracking
- Problem Anticipation and Resolution
- Business Leadership
- Team Leadership
- Budget Control
- Cost Reduction
- Focus and Follow-Through
- Decision Making
- Originality and Creativity
- Customer Service Management
References
- Rita Spear (475) 282-5468
Timeline
Owner
La Rosa Dentada LLC
10.2022 - Current
Crew Member
Dunkin Donuts
10.2017 - 04.2018
Crew Member
Jersey Mikes
06.2016 - 03.2017
Starbucks, Barista
03.2016 - 05.2016
Seasonal Sales Associate
Game Stop
12.2015 - 01.2016
Sales Associate
Spencers Gift
10.2014 - 03.2016
Bagger
Stop and Shop
11.2011 - 12.2013
FAIRFIELD WARDE HIGH SCHOOL