Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic
Michael Maus

Michael Maus

Indian Trail,NC

Summary

Experienced with strategic planning, financial management, and team leadership. Utilizes industry knowledge to drive business growth and operational efficiency. Track record of creating and implementing innovative strategies to enhance profitability and productivity.

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence. Talented Owner with excellent marketing, customer service and facility oversight skills and more than 15 years of experience. Highly effective and comfortable working with people at all levels in organization.

Overview

14
14
years of professional experience

Work History

Owner

Joe Maus Mitsubishi
04.2024 - Current
  • Led sales team to enhance customer engagement and improve service delivery standards.
  • Managed inventory levels and optimized stock replenishment processes to ensure vehicle availability.
  • Developed strategic marketing initiatives to promote dealership offerings and boost brand visibility.
  • Implemented training programs for new staff, fostering a culture of continuous improvement and excellence.
  • Worked closely with service department staff to address any maintenance or repair needs for customer vehicles promptly.
  • Maintained detailed records of all sales transactions, ensuring accuracy in documentation and accounting processes.
  • Negotiated purchase prices and explained sales, warranty, and optional products.
  • Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,

Owner

Mike Maus Realty LLC
06.2020 - Current
  • Negotiated property sales and leases, maximizing client satisfaction and closing efficiency.
  • Developed comprehensive market analysis reports to guide clients in investment decisions.
  • Cultivated relationships with clients, providing expert advice on real estate trends and transactions.
  • Coordinated property showings, ensuring properties were presented at their best to potential buyers.
  • Mentored junior brokers, enhancing team performance through knowledge sharing and support.
  • Facilitated successful negotiations between buyers and sellers to reach mutually beneficial agreements in a timely manner.
  • Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
  • Leveraged social media platforms for property promotion, attracting attention from potential buyers.
  • Developed strong relationships with mortgage lenders, facilitating smoother financial transactions for clients.

General Sales Manager

Indpendence Mazda
05.2017 - 12.2020
  • Encouraged team members to meet and exceed objectives by setting goals, tracking performance daily and implementing improvement strategies
  • Updated and maintained dealership website and social media accounts
  • Hired and motivated team members, working closely with salespeople and customers to negotiate and close deals
  • Motivated team by demonstrating value of mutual trust and respect while demanding high ethical standards
  • Mentored and directed employees by conducting one-on-one meetings with salespeople
  • Decreased total overhead expenses by negotiating with vendors
  • Followed up with existing customers to generate new prospective buyers through referrals
  • Achieved dealership growth by advising the general manager on short and long-range advertising plans, sales promotions, staffing needs and lease promotions
  • Utilized expert negotiation, closing and marketing skills while ensuring dynamic customer response and follow-up

Real Estate Agent

Wilkinson ERA
01.2017 - 02.2020
  • Developed and maintained relationships with clients through networking, postcards and cold calling
  • Represented buyers and sellers of developed and undeveloped properties
  • Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations
  • Followed up with prospective buyers regarding incentives from builder and new developments in surrounding area
  • Negotiated, facilitated and managed real estate transactions
  • Guided clients from beginning to end of home buying process in choosing right property

Finance Director

Keffer Jeep
06.2011 - 04.2017
  • Protected company assets with strategic risk management approaches
  • Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction
  • Outlined sales, warranty and service procedures
  • Answered telephone and email inquiries from potential customers
  • Generated consistent referrals and repeat business by providing exceptionally knowledgeable and friendly service
  • Completed sales contracts, purchase documentation, registration paperwork and dealership records
  • Negotiated purchase prices and explained sales, warranty and optional products
  • Resolved customer concerns regarding loan financing and warranties
  • Helped build sales team for new location by training and mentoring all members
  • Negotiated vehicle prices and secure financing for customers

Education

High School Diploma -

Princeton
Raleigh, NC
2009

Skills

  • Detail-oriented
  • Marketing and promotions
  • Excellent teamwork
  • Budgeting and finance
  • Customer service and retention
  • Goal attainment
  • Sales leadership
  • Social media savvy
  • Strong negotiation skills
  • Goal-oriented mindset
  • Friendly and enthusiastic
  • Negotiations strength

Accomplishments

    1) Sales Professional of the Year 2014

    2) Highest Customer Satisfaction 2 years in a row above 99% (2014-2015)

    3) Finance Manager of the Year 2016

    4) Highest Grossing Finance Manager 3 Consecutive years in a row (2015-2018)

Timeline

Owner

Joe Maus Mitsubishi
04.2024 - Current

Owner

Mike Maus Realty LLC
06.2020 - Current

General Sales Manager

Indpendence Mazda
05.2017 - 12.2020

Real Estate Agent

Wilkinson ERA
01.2017 - 02.2020

Finance Director

Keffer Jeep
06.2011 - 04.2017

High School Diploma -

Princeton

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