Heather Clark
Tulsa,OK
Summary
Ambitious professional with 20+ years of experience in customer service, entrepreneurial leadership and excellent time management. Current Salon Owner/Operator known for high productivity and efficient task completion. Possesses specialized skills in hair styling techniques, customer relationship management, and business operations. Excels in communication, creativity, and leadership, ensuring successful client satisfaction and retention.
Overview
23
23
years of professional experience
Work History
Salon Owner/Operator
Independent Suite Owner at Loft B
Tulsa, OK
03.2002 - Current
- Establish relationships with sales distributors to negotiate favorable terms for purchasing products and services.
- Advise clients on best practices for hair care maintenance between appointments.
- Time management to keep appointments on schedule and clients happy.
- Organize and schedule appointments for clients using software systems.
- Create marketing strategies to increase clientele and expand the business.
- Maintained salon finances, including budgeting, payroll and bookkeeping.
- Maintained excellent communication with clients to ensure satisfaction, including finding solutions to complaints.
Education
Certification In Cosmetology -
Broken Arrow Cosmetology
Broken Arrow, OKSome College (No Degree) -
Tulsa Community College
Tulsa, OKSkills
- Effective Communication
- Relationship Building
- Customer Service
- Decision-Making
- Customer retention
- Attention to Detail
- Time Management
- Performance Improvement
- Scheduling
References
References available upon request.
Timeline
Salon Owner/Operator
Independent Suite Owner at Loft B
03.2002 - Current
Certification In Cosmetology -
Broken Arrow Cosmetology
Some College (No Degree) -
Tulsa Community College