Jamie Jong
Battle Ground,WA
Summary
Proactive professional with a proven track record in salon management. Known for effective communication and problem-solving skills, contributing to enhanced customer experiences and operational efficiency.
Overview
16
16
years of professional experience
Work History
Salon Owner/Operator
Once Bitten Nail Studio
Vancouver, Washington
04.2021 - Current
- Oversaw daily salon operations, ensuring efficient workflow and productivity.
- Cultivated strong client relationships to enhance loyalty and retention.
- Managed inventory for salon supplies and products to maintain stock levels.
- Recruited, trained, and coached staff to improve team performance.
- Executed administrative tasks including filing paperwork and responding to emails.
Manicurist
Simple Solitude
Vancouver, Washington
05.2018 - 04.2021
- Provided personalized manicure services to enhance client satisfaction.
- Maintained cleanliness and safety of workstations and tools.
- Handled scheduling and appointment management for optimal client flow.
- Worked collaboratively with team members to enhance customer experience in salon.
- Developed strong relationships with existing clients by providing excellent service.
Cosmetologist
Unique Hair Design
Battle Ground, Washington
01.2010 - 07.2020
- Cultivated a loyal client base through exceptional customer service and engagement.
- Delivered memorable customer experiences, resulting in increased repeat business.
- Consulted with clients to determine desired hairstyles and treatment options.
- Applied hair coloring techniques using diverse products and tools to achieve desired results.
- Ensured cleanliness and organization of workstations and tools for optimal efficiency.
Education
Cosmetology
Manning Academy of Cosmetology
Vancouver, WA08-2008
Some College (No Degree) -
Clark College
Vancouver, Washington, WASkills
- Client relationship management
- Inventory oversight
- Schedule coordination
- Business operations
- Problem solving
- Effective communication
- Appointment scheduling
- Customer satisfaction and retention
- Service quality improvement
- Team building
Affiliations
Founder, President, Team Captain-Storm City Roller Derby (2012-2017)
Timeline
Salon Owner/Operator
Once Bitten Nail Studio
04.2021 - Current
Manicurist
Simple Solitude
05.2018 - 04.2021
Cosmetologist
Unique Hair Design
01.2010 - 07.2020
Cosmetology
Manning Academy of Cosmetology
Some College (No Degree) -
Clark College