Heather Coley

• Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
• Answered incoming phone calls and addressed questions from customers and healthcare providers.
• Stocked, labeled, and inventoried medication to keep accurate records.
• Completed paperwork, entering prescription and insurance or billing information into patient profiles.
• Insurance verification, prior authorizations (Cover My Meds), Patient Assistance Program (PAP) IASSIST, and copay cards
• Supply Chain
• Monthly, quarterly, and annual inventory
• Immunization
• Collaborated with pharmacists to resolve medication-related issues, optimizing patient outcomes.
• Performed regular audits to maintain compliance with state regulations and company policies.

• Stocked, labeled, and inventoried medication to keep accurate records.
• Counted and labeled prescriptions with correct item and quantity.
• Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
• Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
• Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
• Utilized advanced computer systems for prescription processing tasks such as inputting orders, updating patient profiles, and generating labels accurately.

• Answered incoming phone calls and addressed questions from customers and healthcare providers.
• Stocked, labeled, and inventoried medication to keep accurate records.
• Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
• Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
• Office clerical duties and payroll

Maintenance supply for distribution of parts for vehicles, food, ammunition weapons, and any merchandise needed for the function of the armed service.