Heather Daniels
El Paso,TX
Summary
Certified professional medical biller with analytical professionalism, technical knowledge, and critical thinking skills to thrive in data-driven environments. Tackles challenges with positivity and drive. Works great with minimal supervision and consistently exceeds expectations.
Overview
7
7
years of professional experience
Work History
Supervisor
Army and Air Force Exchange Services
El Paso, Texas
08.2018 - Current
- Resolved customer complaints promptly, while ensuring customer satisfaction.
- Tracked progress on projects and provided timely feedback to staff members.
- Trained new employees on company policies and procedures.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Prepared reports summarizing project progress and results for management review.
- Ensured compliance with established policies and procedures related to scheduling activities.
- Performed data entry into computer systems for tracking purposes.
- Assigned tasks to appropriate personnel based on their skill level and availability.
- Supervised team of 10 employees.
- Facilitated achievement of facility objectives resulting in improved sales.
Inventory Control Specialist
Army And Air Force Exchange Service AAFEES
El Paso , TX
08.2018 - 01.2022
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Managed and revised store layouts using facility software.
- Investigate negative on-hand vacancies to ensure correct product accountability.
- Run reports on products to account for low inventory stock, and problem-solve to see where adjustments could be made.
- Use Excel-Word to input and update reports for facility management.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Maintained updated knowledge through continuing education and advanced training.
Education
Certified Professional Medical Biller - Billing
American Academy Of Professional Coders ( AAPC)
Online01-2025
High School Diploma -
Huntington High School
Chillicothe, OH05-2007
Skills
- Medical billing
- Insurance claims
- Data entry
- Claim submissions
- ICD-10-CM knowledgeable
- CPT and HCPCS Level II Knowledgeable
- Accounts Receivable
- Accounts Payable
- Insurance payment processing
- Claim denials
- Customer service
- Excel and Word
- Business administration
- Payroll processing
References
References available upon request.
Timeline
Supervisor
Army and Air Force Exchange Services
08.2018 - Current
Inventory Control Specialist
Army And Air Force Exchange Service AAFEES
08.2018 - 01.2022
Certified Professional Medical Biller - Billing
American Academy Of Professional Coders ( AAPC)
High School Diploma -
Huntington High School
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