Heather Denmark
Jacksonville,FL
Summary
Creative Business Owner with exceptional leadership skills. Engaging demeanor and success working in the most demanding environments. Talented in training and mentoring successful teams. Dedicated and personable with extensive experience in managing sales operations and personnel.
Overview
23
23
years of professional experience
Work History
Business Owner
Denmark Outdoors, Inc.
01.2001 - 09.2023
- Prepared bank deposits and handled business sales and reports.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Maintained connections with clients to encourage repeat business and referrals.
- Oversaw business budget planning and administration, accounting functions, purchasing, and weekly payroll to handle financial needs.
- Consulted with customers to assess needs and propose optimal solutions.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Worked with marketing teams to create print and online advertisements to bring in new customers.
- Adhered to regulatory and policy changes and made necessary adjustments to maintain overall success.
- Conducted audit inspections and independent checks to verify parts and materials.
- Interacted well with customers to build connections and nurture relationships.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Raised property accuracy and accountability by creating new automated tracking method.
- Promoted business via social media to generate leads and maximize brand identity.
- Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
- Designed business plan to define concept, short-term and long-term goals and strategies.
- Devised processes to boost long-term business success and increase profit levels.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Identified customer needs and negotiated and closed profitable projects with high success rate.
Skills
- Public Speaking
- Sales Strategies
- Customer Relations
- Attention to Detail
- Process Improvement
- Negotiation and Persuasion
Timeline
Business Owner
Denmark Outdoors, Inc.
01.2001 - 09.2023
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