Heather Ducote
Lafayette ,LA
Summary
Dynamic and results-oriented professional with extensive experience as a Customer Service Representative at Amazon and as a Call Agent at Acme Floor. Excelled in complaint resolution and team collaboration, significantly enhancing customer satisfaction. Skilled in account updating and refunds processing, demonstrating a positive and professional demeanor in all customer interactions.
Work History
Customer Service Representative
Amazon
Call Agent
Acme Floor
Education
1993
- Awarded [Award Name]
- Relevant Coursework: [Subject] & [Subject]
Skills
- Complaint resolution
- Account updating
- Scheduling
- Refunds processing
- Team collaboration
- Positive and professional
Timeline
Customer Service Representative - Amazon
Call Agent - Acme Floor
Beau Chene High - ,
Similar Profiles
Ruben Frausto JrRuben Frausto Jr
Maintenance Technician III at AmazonMaintenance Technician III at Amazon
Sreeram TRSreeram TR
Catalog Manager at AmazonCatalog Manager at Amazon
Yashvvi JangidYashvvi Jangid
Senior Risk Analyst at AmazonSenior Risk Analyst at Amazon
Vivian MaxwellVivian Maxwell
Associate at AmazonAssociate at Amazon
Grady BeauboeufGrady Beauboeuf
Credit Analyst at Red River BankCredit Analyst at Red River Bank