Summary
Overview
Work History
Education
Skills
Timeline
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Heather Elias

Nashport,OH

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

11
11
years of professional experience

Work History

Server's Assistant

Longhorn Steakhouse
Zanesville, Ohio
12.2021 - 06.2022
  • Processed payments using POS system accurately and efficiently.
  • Conducted regular walkthroughs of the dining room to identify any issues or needs from guests or staff.
  • Refilled beverages throughout meal service.
  • Answered phones, took reservations, managed wait list and provided estimated wait times to guests calling in advance.
  • Organized take-out orders for customers at end of meal service.
  • Kept dining area clean and organized, including removing trash and wiping down surfaces between seatings.
  • Communicated seating changes or special requests to servers promptly.
  • Provided support for other team members during peak hours or when needed.
  • Bussed tables after meals were completed, cleared dishes and reset table settings for next guests.

Manufacturing Associate

Taylor Metal
Mansfield, Ohio
09.2015 - 09.2018
  • Record data from each shift for record keeping purposes as required by company policy.
  • Train new employees on proper operation of machines used in the manufacturing process.
  • Read engineering drawings and specifications to determine job instructions and material requirements.
  • Inspected finished products for defects before packaging them for shipment.
  • Pack finished products into shipping containers or crates for distribution or storage.
  • Monitor machines for malfunctions that may affect product quality or production efficiency.
  • Troubleshoot problems in the manufacturing process by identifying root causes and proposing solutions.
  • Set up and operate a variety of machinery used in the manufacturing process.
  • Inspect raw materials prior to use in the assembly process to ensure they meet established standards.
  • Operate equipment such as hand tools, power tools, and inspection gauges.
  • Robotic MIG welding
  • Press Operator
  • Clean work areas regularly to maintain a safe working environment.
  • Perform periodic inspections on products to ensure conformity with customer requirements.
  • Assisted in packaging and labeling of products for shipment.

Customer Service

Kork & Kap Drive Thru
Crestline, Ohio
05.2011 - 06.2013
  • Open/Closed store
  • Liquor agent
  • Lottery
  • Ordered products
  • Kept store clean
  • Deposits
  • Stocked/rotated products
  • Assisted with training new customer service representatives.
  • Resolved customer service issues promptly and courteously.

Education

Some College (No Degree) - Accounting And Business Management

Central Ohio Technical College
Newark, OH

Skills

  • Food presentation
  • Order Taking
  • Food safety understanding
  • Table Setting
  • Basic Math
  • Beverage Preparation
  • Table Bussing
  • Quality Control
  • Willing to Learn
  • Heavy Lifting
  • Attention to Detail
  • Customer Service
  • Positive and Friendly Attitude
  • Teamwork and Collaboration
  • Cash Handling
  • Point of Sale (POS) system operations
  • High-volume dining
  • Ordering Procedures
  • Assembly line experience
  • Hand tools proficiency
  • Measurement tools
  • Machine Operation
  • Stress Tolerance
  • Health and Safety Regulations
  • Teamwork and Communication
  • Line Work
  • Materials Assembly
  • Material Handling
  • Material Loading and Unloading
  • Teamwork and Coordination
  • Strong Work Ethic
  • Punctual and Reliable
  • Hand-Held Scanners
  • Cycle Counts
  • Production Documentation
  • Machine Setup and Shutdown
  • Computer Skills
  • Packing Slip Verification
  • Picking and Packing
  • Defects Identification
  • Pallet Jacks
  • Problem-Solving
  • Effective Communication
  • Conveyor System Operation
  • Visual Inspection

Timeline

Server's Assistant

Longhorn Steakhouse
12.2021 - 06.2022

Manufacturing Associate

Taylor Metal
09.2015 - 09.2018

Customer Service

Kork & Kap Drive Thru
05.2011 - 06.2013

Some College (No Degree) - Accounting And Business Management

Central Ohio Technical College

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Heather Elias