Summary
Overview
Work History
Education
Skills
Websites
Affiliations
Timeline
Generic

Heather E. Lung-Close

Newalla

Summary

Public service professional with 25 years of experience in municipal operations, specializing in project management, property acquisition, and stakeholder relations.

Overview

28
28
years of professional experience

Work History

Engineering Assistant II

Department of Airports, City of Oklahoma City
Newalla
11.2021 - Current
  • Oversaw facility maintenance and infrastructure projects, including roofing, painting, and runway improvements.
  • Supervised technical staff while developing project scopes, budgets, and timelines aligned with regulations.
  • Reviewed construction plans for compliance with airport standards and regulatory requirements.
  • Managed permits and contracts, leading negotiations to ensure successful project completion.
  • Collaborated with cross-functional teams to deliver projects efficiently and within budget.
  • Administered preparation of revocable permits, land leases, and correspondence for regulatory compliance.
  • Maintained GIS database accuracy related to airport infrastructure and land use.
  • Provided regular reports on project status, permit approvals, and GIS updates.

Property Analyst

Department of Public Works, City of Oklahoma City
Oklahoma City
09.2019 - 11.2021
  • Managed right-of-way acquisition projects, negotiating with property owners and city departments.
  • Prepared contracts, affidavits, and reports for City Council agenda items.
  • Reviewed construction plans and communicated implications to landowners.
  • Supervised right-of-way consultants to ensure compliance and meet project deadlines.
  • Conducted comprehensive research of existing right-of-ways and land records.
  • Acquired numerous land parcels for various projects through effective negotiations.
  • Plotted legal descriptions and prepared maps for upper management presentations.
  • Successfully managed multiple projects simultaneously, ensuring efficient execution and adherence to regulations.

Property Analyst

Department of Utilities, City of Oklahoma City
Oklahoma City
11.2011 - 09.2019
  • Directed Right of Way division for Utilities Department, achieving strategic objectives and performance measures.
  • Supervised team of Property Technicians, overseeing land leases, appraisals, and maintenance schedules across Lake reservations.
  • Negotiated acquisition of numerous land parcels with city departments, property owners, and agencies while maintaining diplomacy.
  • Managed contractors and consultants to ensure timely project completion within strict deadlines.
  • Maintained thorough project documentation and negotiation logs to support utility department needs.
  • Developed standard operating procedures and flowcharts to enhance organizational workflow efficiency.
  • Reviewed construction plans, advising landowners on implications and processes related to projects.
  • Utilized ArcGIS to create legal descriptions and maps for management and City Council agendas.

Property Technician

Department of Public Works, City of Oklahoma City
Oklahoma City
07.2004 - 11.2011
  • Successfully managed right-of-way acquisition projects, ensuring compliance and efficient execution.
  • Negotiated land parcels with property owners and government agencies to achieve project objectives.
  • Prepared contracts, affidavits, and reports; routed documents for City Council review.
  • Reviewed construction plans and effectively communicated implications to landowners.
  • Conducted thorough research of title records to support project requirements.
  • Oversaw contractors and consultants to meet strict project deadlines.
  • Simultaneously managed multiple projects while maintaining high quality and compliance standards.

Executive Assistant

Oklahoma City Urban Renewal Authority
Oklahoma City
01.1998 - 01.2004

Facilitated land acquisitions and disposal of OCURA-owned property.

  • Organized meetings and prepared correspondence to enhance communication efficiency.
  • Created maps and verified property ownership to ensure accuracy.
  • Maintained filing system, ensuring organized and up-to-date records.

Event Coordinator

Downtown Now, Inc
Oklahoma City
01.1998 - 01.2004
  • Promoted downtown Oklahoma City activities and events to increase public awareness and participation.
  • Assisted with the development of marketing and public relations strategies to highlight downtown revitalization efforts.
  • Coordinated with community stakeholders, local businesses, and the public to foster engagement.
  • Supported initiatives that contributed to creating a vibrant and active downtown environment.

Education

Oklahoma State University
Oklahoma City, Oklahoma

Bethany High School
Bethany, Oklahoma

Skills

  • Project management and oversight
  • Construction compliance
  • GIS database administration
  • Contract negotiation
  • Right-of-way acquisition
  • Community Outreach

Affiliations

Volunteer Experience

The Rock Church – Oklahoma City, OK
Community Outreach Volunteer

  • Organized and participated in food, blanket, and hygiene drives to support individuals and families in need.
  • Assisted with coordinating and distributing donations to underserved communities.
  • Worked closely with church members and local partners to strengthen outreach efforts and provide compassionate service.

Homeless Alliance – Oklahoma City, OK
Volunteer

  • Supported meal service programs, helping to prepare and distribute meals to individuals experiencing homelessness.
  • Assisted with clothing and hygiene product distribution to meet immediate community needs.
  • Contributed to creating a welcoming and respectful environment for participants.

CarePortal – Oklahoma City, OK
Family Support Volunteer

  • Responded to requests from social workers to provide tangible needs such as clothing, household items, and financial support to families in crisis.
  • Helped connect vulnerable children and families with resources to stabilize their living situations.
  • Partnered with community members and faith-based organizations to strengthen families and prevent foster care placements when possible.

Timeline

Engineering Assistant II

Department of Airports, City of Oklahoma City
11.2021 - Current

Property Analyst

Department of Public Works, City of Oklahoma City
09.2019 - 11.2021

Property Analyst

Department of Utilities, City of Oklahoma City
11.2011 - 09.2019

Property Technician

Department of Public Works, City of Oklahoma City
07.2004 - 11.2011

Executive Assistant

Oklahoma City Urban Renewal Authority
01.1998 - 01.2004

Event Coordinator

Downtown Now, Inc
01.1998 - 01.2004

Oklahoma State University

Bethany High School