Heather Fox
Evansville,IN
Summary
Dependable , quality and goal orientated employee equipped for fast-paced work and changing daily needs. Serves clients effectively with great attention to detail and hardworking approach. Seeks out opportunities to go beyond basics, improve processes, and increase customer satisfaction.
Overview
7
7
years of professional experience
Work History
Project Manager/Executive Assistant to the Chief Operating Officer
MAC Industrial Services
Evansville, IN
12.2023 - 09.2024
- Organized and managed a complex calendar of jobs, appointments, meetings, and travel arrangements for the entire company.
- Maintained confidential records and files related to executive operations.
- Coordinated with internal departments on a regular basis to ensure efficient functioning of day-to-day operations.
- Worked extensively on future and current projects, goals, loadouts, equipment needed, work force needed, invoicing, job scope, expectations, etc.
- Assisted with payroll, billing, job issues/complaints etc.
Packing Operator
AstraZeneca Pharmaceuticals
Mount Vernon, IN
12.2022 - 12.2023
- Supports internal, external, and regulatory inspections including FDA, EMEA, and third-party inspections. Participates in the investigation and resolution of product quality problems.
- Followed safety and quality protocols, and lean processes. Follow GMP and SOP's in an ever changing industry.
- Collaborates with lead operators and management to accomplish smooth product changeovers with minimal downtime and wastage.
- Complete hourly quality audits.
Lead Compliance Specialist
Custom Group of Companies
New York, New York
08.2021 - 09.2022
- Full cycle onboarding and credentialing for multiple VMS, MSP and direct facilities following Joint Commission Standards.
- Developed organizational methods and policies, implementing training initiatives to deliver ongoing awareness and compliance with established procedures.
- Developed and maintained productivity tracking for onboarding specialists and recruiters.
- Collaborated with leadership to devise strategies to improve processes and risk controls as well as implement new systems and best practice guidelines.
- Planned and executed compliance audits to check company policies, procedures and controls.
- Maintained and revised policy procedures for general operation of compliance program.
Quality Assurance Specialist
Anchor Industries
Evansville, IN
12.2020 - 08.2021
- Auditing plant processes to ensure both internal and external standards are met.
- Wrote Standard Operating Procedures for Quality and Manufacturing processes.
- Working with continuous improvement to streamline processes and identify areas in need of change.
- Work closely with manufacturing and inspection to understand company product standards.
- Assist with the inspection and manufacturing process when needed.
- Develop and implement defect root causes and countermeasures.
Director of Travel Recruitment
Horizon Healthcare Mgmt
Evansville, IN
02.2019 - 03.2020
- All aspects of developing and running a new branch of the company from the ground up
- Not limited to: Interviewing, hiring, on-boarding, training, compliance and payroll of all staff
- Developed and implemented data and profit tracking with monthly projections and report out weekly
- Wrote SOP's for recruiters and support staff and performed monthly performance reviews
- Help recruiters source for leads.
Account Manager
Medical Staffing Solutions, LLC
Evansville, IN
04.2017 - 02.2019
- Turned multiple abandoned vendor groups and platforms into extremely loyal and profitable partnerships
- Assisted with streamlining on-boarding, compliance, recruitment and quality assurance processes
- Developed and implemented multiple data tracking plans that increased productivity and revenue
- Organized and carried out multiple social media and marketing events
- Developed and maintained relationships with vendors, facilities and caregivers
- Worked closely with recruiters and helped to source for leads.
Education
Cosmetology Education
Rob Roy Academy
1997
High School Diploma -
South Spencer High School
05.1995
Some College (No Degree) - General Studies
University of Southern Indiana
Skills
- Ability to balance heavy workload while maintaining exceptional attention to detail
- Flexible and enjoy working in a fast-paced environment
- Excellent communication skills, both verbal and written
- Professional, proactive and solution oriented
- Able to work efficiently as a team or with little to no supervision
- Previous Experience: 5 years manufacturing experience
Timeline
Project Manager/Executive Assistant to the Chief Operating Officer
MAC Industrial Services
12.2023 - 09.2024
Packing Operator
AstraZeneca Pharmaceuticals
12.2022 - 12.2023
Lead Compliance Specialist
Custom Group of Companies
08.2021 - 09.2022
Quality Assurance Specialist
Anchor Industries
12.2020 - 08.2021
Director of Travel Recruitment
Horizon Healthcare Mgmt
02.2019 - 03.2020
Account Manager
Medical Staffing Solutions, LLC
04.2017 - 02.2019
Cosmetology Education
Rob Roy Academy
High School Diploma -
South Spencer High School
Some College (No Degree) - General Studies
University of Southern Indiana
Similar Profiles
David Blaine SandersDavid Blaine Sanders
Superintendent at Mac Industrial ServicesSuperintendent at Mac Industrial Services
Edward MooreEdward Moore
Truck Driver at Mac Industrial ServicesTruck Driver at Mac Industrial Services
Keith PoweKeith Powe
Laborer at Mac Industrial Services IncLaborer at Mac Industrial Services Inc