Heather Fox
Oak Hill,FL
Summary
Dynamic professional with extensive experience as Director of Operations at Aquatic Technologies Design & Engineering Group, Inc. Proven track record in crisis management and project management, lease management, fostering strategic partnerships, and enhancing communication. Adept at financial oversight and driving operational efficiency, consistently achieving growth through innovative solutions and strong customer relationships.
Overview
25
25
years of professional experience
Work History
Director of Operations
Aquatic Technologies Design & Engineering Group, Inc.
10.2019 - 11.2025
- Developed and executed communications with clients, contractors, and vendors.
- Fostered partnerships with industry professionals and property management personnel to continue professional development.
- Managed media relations, ensuring consistent messaging across all platforms.
- Served as the company spokesperson.
- Translated information for lay people and experts.
- Managed financial budgets for all business operations, including payroll, rental properties, office sub-leasing, and personal finance accounts.
- Ensured compliance with Local, State, and Federal Government Codes and Statutes.
- Managed budgets for all business operations, including payroll, rental properties, office sub-leasing, and personal finance accounts.
Business Operations Manager
JJ'S Used Appliances
01.2015 - 09.2019
- Streamlined inventory management processes to enhance operational efficiency.
- Coordinated project timelines and deliverables.
- Oversaw financial management, ensuring accurate forecasting, budgeting, and reporting to support informed decision-making.
- Developed strategic partnerships, fostering collaboration and driving growth.
- Negotiated contracts with vendors, securing the best possible terms for the company's needs and budget constraints.
Business Owner
Camuso's Lounge
08.2000 - 12.2014
- Managed inventory control processes to minimize waste and increase ROI.
- Established strong customer relationships through excellent communication and attentive service.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
- Maintained a safe work environment by enforcing strict safety protocols and regularly updating staff on industry best practices.
- Drove revenue growth with innovative sales strategies, understanding customer needs and market trends.
- Built a robust network of industry contacts, leveraging relationships for strategic partnerships and opportunities.
- Managed purchasing, sales, marketing, and customer account operations efficiently.
Education
High School Diploma -
Olean High School
Olean, NYBusiness And Hospitality Management -
Southeastern Academy
Kissimmee, FLNo Degree -
Olean Business Institute
Olean, NYSkills
- Crisis management
- Problem-solving
- Multitasking
- Reliability
- Verbal and written communication
- Microsoft office
- Computer proficiency
- Customer relationship management
- Social media marketing
- Project management
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Director of Operations
Aquatic Technologies Design & Engineering Group, Inc.
10.2019 - 11.2025
Business Operations Manager
JJ'S Used Appliances
01.2015 - 09.2019
Business Owner
Camuso's Lounge
08.2000 - 12.2014
High School Diploma -
Olean High School
Business And Hospitality Management -
Southeastern Academy
No Degree -
Olean Business Institute