Summary
Overview
Work History
Education
Skills
Timeline
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Heather Guerrero

Plainfield,IL

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

12
12
years of professional experience

Work History

Warehouse Associate

Amazon
12.2020 - Current
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel
  • Performed inventory control, such as counting, and stocking merchandise.
  • Checked packages and merchandise for damage and notified vendors.

Wait Staff Member

Downers Delight
05.2016 - 03.2020
  • Bussed and reset tables to keep dining room and work areas clean.
  • Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
  • Cultivated warm relationships with regular customers.
  • Set up dining room to promote welcoming environment and meet or exceed hospitality and service standards.

Barista Shift Supervisor

Beans Cafe
04.2012 - 03.2016
  • Maintained accurate inventory counts to meet customer demands and sustain operations.
  • Served customers quickly and efficiently and created strategies to prevent delays.
  • Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
  • Restocked and cleaned stations and facilities to maintain cleanly and operable standards.

Education

Associate of Applied Science - Nursing

Joliet Junior College
Joliet, IL
05.2024

Skills

  • Product Knowledge
  • Customer Service
  • Critical Thinking
  • Prioritization
  • Key Holder Experience
  • Active Listening

Timeline

Warehouse Associate

Amazon
12.2020 - Current

Wait Staff Member

Downers Delight
05.2016 - 03.2020

Barista Shift Supervisor

Beans Cafe
04.2012 - 03.2016

Associate of Applied Science - Nursing

Joliet Junior College

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Heather Guerrero