Summary
Overview
Work History
Education
Skills
Timeline
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Heather Hale

Henderson,NV

Summary

Dynamic business owner and office manager at Today’s Energy Store, adept at enhancing customer relations and driving repeat business through exceptional service. Proven ability in small business operations and relationship building, resulting in increased client satisfaction and loyalty. Skilled in effective communication and business management, ensuring operational excellence.

Overview

22
22
years of professional experience

Work History

Owner/Office Manager

Today’s Energy Store
10.2010 - Current
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.

Hairstylist

Honi &Hive Salon
10.2003 - Current
  • Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
  • Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
  • Processed payments, entering sales in register for prompt customer service.
  • Enhanced client satisfaction by providing personalized haircuts, styling, and color services.

Education

Associates Degree - Cosmetology

Madison Area Technical College
Madison, WI
07.1992

Skills

  • Customer relations
  • Small business operations
  • Relationship building
  • Verbal and written communication
  • Client service
  • Business management

Timeline

Owner/Office Manager

Today’s Energy Store
10.2010 - Current

Hairstylist

Honi &Hive Salon
10.2003 - Current

Associates Degree - Cosmetology

Madison Area Technical College

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