Heather Harris
Pikeville,KY
Summary
Energetic, insightful, and professional individual eager to provide exceptional customer service and lend a helping hand. Skilled in communication, problem-solving, and maintaining positive relationships with customers. Demonstrated ability to improve customer satisfaction and loyalty through attentive service and effective issue resolution.
Overview
16
16
years of professional experience
Work History
Online Boutique Owner
Blissfully Sweet Boutique
Pikeville, KY
07.2018 - 12.2023
- Managed an online graphic apparel boutique where I provided customer service daily, handled customer orders, developed and implemented marketing plans, created engaging content and graphic apparel, handled payments and invoicing, etc. This was in addition to being a stay at home mother.
Preschool Teacher
St. Francis Of Assisi School
Pikeville, Kentucky
08.2017 - 05.2018
- Performed daily tasks of a preschool teacher where I worked with diverse students ages 3 & 4 (lesson planning, small group sessions, routines/scheduling, one-on-one interaction, etc.) I was also awared the position of being the director of the Preschool, where I maintained our program under the regulations given by the state of Kentucky.
Substitute Teacher
Pike County Board Of Education
Pikeville, KY
09.2013 - 05.2017
- Substitute taught in grades Preschool - 8th grade, where I provided instruction and guidance to students in absence of their regular teacher. These experiences also lead to organizing lesson plans and activities for students, assisting with classroom management issues when needed. As well as promoting a safe and secure atmosphere within the classroom setting.
Bank Teller
Citizens National Bank
Pikeville, KY
11.2007 - 11.2010
- Processed customer deposits and withdrawals accurately, while balancing my cash drawer daily. Maintained confidentiality of bank records, transactions, and customer information. Provided customer service by answering inquiries, resolving any issues, and processing transactions in a timely manner. Performed cash handling duties including counting currency, coins, and checks. Handled large sums of money with accuracy while maintaining appropriate levels of security.
Education
Bachelor of Science - Elementary Education (P-5)
Asbury University
Wilmore, KY05-2016
Associate of Arts - Elementary Education
Big Sandy Community And Technical College
Pikeville, KY05-2013
High School Diploma -
Pike County Central High School
Pikeville, KY06-2004
References
References available upon request.
Timeline
Online Boutique Owner
Blissfully Sweet Boutique
07.2018 - 12.2023
Preschool Teacher
St. Francis Of Assisi School
08.2017 - 05.2018
Substitute Teacher
Pike County Board Of Education
09.2013 - 05.2017
Bank Teller
Citizens National Bank
11.2007 - 11.2010
Bachelor of Science - Elementary Education (P-5)
Asbury University
Associate of Arts - Elementary Education
Big Sandy Community And Technical College
High School Diploma -
Pike County Central High School
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