Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
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Heather Heaton

Klamath Falls,OR

Summary

I went to beauty school right after gragraduation. i then got my real estate license and did that for 5 years until the market crashed. Then decided to learn to bartend and serve. Now I'm interested in a new career. I'm a people person.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Server/Bartender

The Clubhouse At Harbor Isles
Klamath Falls, OR
10.2020 - 09.2022
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Used slow periods to restock supplies, ice, trays and delivery bags.
  • Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.

Education

High School Diploma -

Churchill County High School
Fallon, NV
06.1996

Skills

  • Customer Service and Rapport
  • PPE Guideline Compliance
  • Age Verification
  • Menu Memorization and Presentation
  • Specials Promotion and Upselling
  • Warm and Friendly
  • Team Player
  • Cool Under Pressure
  • Guest Satisfaction

Accomplishments

  • Supervised team of [Number] staff members.

Certification

  • Olcc License - currently

Timeline

Server/Bartender

The Clubhouse At Harbor Isles
10.2020 - 09.2022

High School Diploma -

Churchill County High School

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Heather Heaton