Summary
Overview
Work History
Education
Skills
Timeline
Generic

HEATHER H MCDONALD

Murfreesboro

Summary

Compassionate Medical Assistant performs administrative and clinical duties under direction of physician as essential member of patient-centered medical team. Acts as patient advocate and maintains confidentiality of individuals and health information. Holds required certifications and credentials.

Overview

10
10
years of professional experience

Work History

Appointment Setter

Maximus
05.2021 - 08.2022
  • Updated team on schedule status in regular meetings and made proactive updates to account for new developments.
  • Documented base schedule for future turnaround schedule, continuously refined strategies and shared baseline details across sites.
  • Executed work safely and according to schedule with detailed plans and resource schedules.
  • Tracked and reported on project progress, milestones, and deadlines.

Childcare Assistant Teacher

Byrd House Beginnings
01.2018 - 05.2018
  • Provided basic care for children by feeding, changing diapers and grooming.
  • Developed emergency response plans and posted necessary safety and evacuation information.
  • Monitored children's progress and discussed challenges with parents and caregivers to foster open communication.
  • Communicated effectively by being friendly and nurturing and building bonds with children.

State Tested Nursing Assistant

Brentwood Healthcare Center
01.2013 - 03.2015
  • Offered support, companionship and stimulation with conversation and recreation.
  • Used initiative to respond quickly in emergency situations.
  • Changed bed linen regularly to help prevent skin irritation.
  • Handled non-medical patient care activities and provided laundry and meal assistance.

Education

Associate in Arts (A.A.) - Medical Assisting

Bryan University
Tempe, AZ
10.2024

Certification - Certified Medical Assistant

Bryan University
Tempe, AZ
09.2023

Skills

  • Customer Service
  • Empathy and Patience
  • Vital signs monitoring
  • Professional Bedside Manner
  • Medical Terminology
  • HIPAA Compliance
  • Infection control procedures
  • Hospice Care
  • Professionalism
  • Data Entry
  • Team Collaboration
  • Anatomy and Physiology Knowledge
  • Medical Terminology Proficiency

Timeline

Appointment Setter

Maximus
05.2021 - 08.2022

Childcare Assistant Teacher

Byrd House Beginnings
01.2018 - 05.2018

State Tested Nursing Assistant

Brentwood Healthcare Center
01.2013 - 03.2015

Certification - Certified Medical Assistant

Bryan University

Associate in Arts (A.A.) - Medical Assisting

Bryan University