Heather Hopple
Manchester,New York
Summary
Recent graduate with foundational knowledge in practical nursing and valuable hands-on experience gained through academic projects and internships. Demonstrates exceptional teamwork, problem-solving, and time-management skills. Enthusiastic about starting a rewarding career and making significant contributions to the healthcare industry with unwavering dedication and drive.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Server
Nolan's on Canandaigua Lake
02.2021 - Current
- Provided excellent customer service by anticipating needs and responding promptly to requests
- Greeted and accommodated guests, building positive experience from first interaction
- Demonstrated ability to interact with customers in a friendly and professional manner
- Used good communication skills to reduce guest dissatisfaction
- Prioritized multiple tasks in dynamic environment and stayed calm and composed
- Processed payments and completed register transactions accurately
- Cleaned and sanitized hands and surfaces to optimize food safety and comply with health department regulations
- Used focus and memorization skills to keep track of tables and remember orders
Medical Office Assistant
Thompson Hospital
07.2022 - 05.2023
- Scheduled patient appointments, tests, and procedures in computerized scheduling system
- Used EMR software to manage patient records and files
- Entered patient data into electronic health record system, displaying proficiency with medical software applications
- Handled daily office operations such as filing, data entry, and inventory management
- Assisted physicians in preparing for examinations by gathering necessary supplies and equipment
Server
Captain Carlos
04.2018 - 03.2020
- Worked with coworkers to complete tasks
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible
- Responded quickly to meet customer needs and resolve problems
- Committed to delivering excellent customer service while working in a fast-paced environment
- Participated in ongoing training to enhance own job skills and knowledge
- Provided efficient and courteous service to customers at all times
Education
Practical Nursing Certificate - Practical Nursing Program
Wayne-Finger Lakes BOCES
Newark, New York08.2024
High School Diploma -
North Port High School
North Port, Florida06.2006
Skills
- Medication Administration
- Direct Patient Care
- HIPAA Compliance
- Vital signs
- EMR / EHR
- EKG administration
- Empathetic and compassionate
- Responsible and Dependable
- Strong Clinical Judgment
- Multitasking Abilities
Certification
- Licensed Practical Nurse (LPN) - New York Board of Nursing
- Basic Life Support (BLS) Certification - American Heart Association
Timeline
Medical Office Assistant
Thompson Hospital
07.2022 - 05.2023
Server
Nolan's on Canandaigua Lake
02.2021 - Current
Server
Captain Carlos
04.2018 - 03.2020
High School Diploma -
North Port High School
- Licensed Practical Nurse (LPN) - New York Board of Nursing
- Basic Life Support (BLS) Certification - American Heart Association
Practical Nursing Certificate - Practical Nursing Program
Wayne-Finger Lakes BOCES
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