Summary
Overview
Work History
Education
Skills
Certification
Languages
Interests
Work Availability
Work Preference
Timeline
BusinessDevelopmentManager
Heather Irish

Heather Irish

Supervisor
Richmond,VA

Summary

Experienced with team leadership, ensuring smooth operations and high productivity. Utilizes effective conflict resolution and strategic planning to maintain positive work environment. Track record of enhancing team performance and maintaining operational efficiency.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Shift Supervisor

Sheetz
08.2023 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Completed store opening and closing procedures and balanced tills.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Enforced company policies and regulations with employees.
  • Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Resolved conflicts among team members diplomatically, promoting a harmonious work atmosphere conducive to collaboration.
  • Monitored staff compliance with health codes, ensuring high standards of cleanliness throughout the facility consistently met or exceeded expectations.
  • Streamlined inventory management, reducing waste and optimizing stock levels for daily operations.
  • Coordinated with vendors regarding product deliveries, guaranteeing adequate supplies available for uninterrupted service provision.

Field Technician

Pender Nursery
05.2021 - 11.2023
  • Communicated with supervisor to report progress, discuss issues and seek guidance.
  • Kept detailed records of field measurements and data.
  • Minimized potential hazards through adherence to safety guidelines during all field assignments.
  • Prioritized and managed multiple tasks and projects to meet deadlines and enhance customer satisfaction.
  • Prepared and submitted reports to document work performed and provide progress updates to management.
  • Assisted in training new hires on company protocol, increasing overall productivity within the department.
  • Delivered high-quality work by diligently following standard operating procedures.
  • Continuously expanded skill set by pursuing relevant certifications and staying current on industry trends.

Education

High School Diploma -

ICDRC
Garner, NC
05-2024

Criminal Justice

Wake Technical Community College
Raleigh, NC
05-2024

Skills

  • Cash handling
  • Employee training
  • Workplace safety
  • Staff management
  • Staff motivation
  • Inventory control and record keeping
  • Operations management
  • Schedule management
  • Strong verbal and written communication
  • Creative problem solving

Certification

  • Food Safety License - Dec. 2024 - Dec. 2029
  • Forklift Certification - May 2025 - May 2030

Languages

English
Native or Bilingual
ASL
Professional Working
Spanish
Limited Working

Interests

  • I enjoy sketching and drawing, which helps improve my creativity and attention to detail
  • Volunteering for community initiatives to give back to local communities and make a positive impact
  • Learning new cooking techniques and expanding my culinary skills
  • I have a passion for photography and editing photos
  • Regularly practice mindfulness and meditation for overall wellness


Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Work Location

RemoteOn-SiteHybrid

Important To Me

Work-life balancePaid time off4-day work weekCareer advancementCompany Culture

Timeline

Shift Supervisor

Sheetz
08.2023 - Current

Field Technician

Pender Nursery
05.2021 - 11.2023

High School Diploma -

ICDRC

Criminal Justice

Wake Technical Community College

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Heather IrishSupervisor