Heather Kana
Self-employed
Las Vegas,NV
1
Certification
31
years of professional experience
Adaptable professional with a strong background in project coordination, clerical support, and workflow improvement across school and customer service settings. Recognized for streamlining filing systems, resolving routine office issues, and building strong client relationships. Ready to support efficient operations and dependable service.
Work History
Office Administrative Assistant
3 Years 1 Month- Coordinated front office operations, greeting visitors and directing inquiries to appropriate staff.
- Managed telephone calls, messages, and email correspondence with accuracy and professionalism.
- Processed student and staff records, maintaining confidentiality and organized filing systems.
- Entered attendance, scheduling, and office data into district systems with precision.
- Prepared reports, memos, and routine correspondence for administrative and school leadership.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Ensured timely completion of projects with diligent task prioritization, delegation, and follow-up.
- Served as the backup health office assistant to relieve the school health office assistant as well as cover her duties while out.
- Assisted coworkers and staff members with special tasks on a daily basis.
- Served as the backup banker assisting with banking needs when banker was present or absent.
- Increased office participation in special events by creating a newsletter with detailed calendars and other office updates.
Self Employed
31 Years 1 Month- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continuous improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Handled making and finalizing sales of products/goods.
- Exceptional money management within sales.
- Advertisement skills over social media platforms.
Educational Assistant
6 Years 1 Month- Assisted special education staff with IEP implementation, accommodations, and modified instructional materials.
- Supported classroom instruction by reinforcing lesson objectives and individual student learning plans.
- Monitored student behavior, applying positive interventions and de-escalation strategies to maintain a safe learning environment.
- Documented student progress and behavioral incidents, maintaining accurate records for teachers and support teams.
- Collaborated with teachers, counselors, and parents to address academic, social, and behavioral needs.
- Mentored new educational assistants on classroom procedures, student support expectations, and confidentiality practices.
- Developed strong rapport with students, fostering trust and mutual respect to create a positive classroom atmosphere conducive to learning.
- Improved student comprehension by using differentiated instructional strategies tailored to individual learning needs.
- Supported student learning objectives through personalized and small group assistance.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Participated in parent-teacher conferences to discuss student progress, address concerns, and develop strategies for academic success.
- Served as a mentor for new educational assistants, sharing best practices and offering guidance throughout their first years in the role.
- Mentored and tutored individual students needing additional help.
Nail Technician
18 Years 10 Months- Performed manicures and pedicures with precise cuticle care and nail shaping.
- Applied gel, acrylic, and polish services with consistent finish quality.
- Scheduled appointments and managed service flow to support smooth client visits.
- Established strong client relationships through exceptional customer service and communication skills.
- Communicated effectively with management concerning important customer issues.
- Collaborated with other salon staff members to create a positive work environment and a seamless customer experience.
- Supported overall salon operations by assisting with administrative duties, such as answering phones, booking appointments, and handling transactions when necessary.
- Expanded client base by promoting the salon's services via social media platforms and word-of-mouth referrals.
- Implemented creative marketing strategies to attract new customers to the salon during slow periods or seasonal promotions.
- Collaborated with team members to organize promotional events, attracting new clients.
Education
High School Diploma
Nail Technician - Nail Technician
Skills
Data entry
Calendar management
Office management
Project coordination
Workflow optimization
Expense tracking
Clerical support
Admin support
Office support
Computer skills
Customer service
Multitasking skills
Dedicated team player
Accomplishments
Nominated and selected as one of the top five Educational Support Staff in the entire Clark County School District for my displayed duties as an Instructional Assistant.
Certification
Starr Commonwealth certification in Trauma-Informed Resilient Schools
Sanford Inspire Professional Development Certificates:
Building Relationships with Students
Helping Students "Want" to Achieve
Nurturing Student Inspiration
Using Warm Demand to Build Student Achievement
Teachers as Agents of Change
Recognizing Bullying Behavior
Addressing Bullying Behavior
Giving Effective Praise
Creating Logistical Consequences
Causes of Misbehavior
Engaging Emotions to Improve Memory Retention
Preparing to Differentiate: Learner Profile
Giving Clear Directions for a Task
Delivering Effective Feedback
Supporting Students with ADHD
Organizing Information to Improve Memory Retention
Combating Cognitive Overload
Understanding SMART Goals
Helping Students Believe They "Can" Achieve
Interests
I would love to share a little about me! I am a cheer mom to the most amazing girl in the world who just so happens to be the apple of my eye. I have two frenchies that make me laugh every single day. I love everything about cooking
crafting
and camping. Oh
and we must not forget that I am huge Golden Knights fan... Go Knights Go!
Timeline
Office Administrative Assistant
Clark County School District, CCSD
09.2023 - CurrentRead More
Educational Assistant
Clark County School District, CCSD
08.2017 - 09.2023Read More
Self Employed
Self-employed
09.1995 - CurrentRead More
Nail Technician
Self-employeed
09.1995 - 07.2014Read More
Southern Nevada University of Cosmetology
Nail Technician from Nail Technician
Read More
Green Valley High School
High School Diploma
Read More