Heather Kay
Hollywood,FL
Summary
Results-oriented and analytical professional with solid experience in identifying and attracting top talent. Expertise in developing and implementing effective recruitment strategies to meet organizational objectives. Ability to build and maintain relationships with hiring managers, stakeholders, and external partners. Skilled in candidate sourcing, screening, and selection, utilizing innovative approaches to engage passive candidates. Exceptional communication and negotiation skills with focus on delivering positive candidate experience. Committed to staying updated on industry trends and best practices to drive continuous improvement in talent acquisition processes.
Overview
12
12
years of professional experience
Work History
Recruiter
The TemPositions Group of Companies/School Professionals
New York, NY
07.2023 - Current
- Lead high-volume recruiting efforts for a reoccurring open role in the staffing agency market while delivering seamless expertise to a fast-paced diverse industry
- Responsible for the full-recruitment lifecycle, from sourcing strategies, talent recruitment, and interviewing while effectively communicating with the onboarding department
- In 1 year successfully filled 100+ roles for substitute teachers throughout south Florida
- Partnered with the operations manager to provide useful suggestions on ways to update and improve interview questions to better identify qualified applicants.
Talent Acquisition Partner
German American Bank (Contract Role)
Jasper, IN (Remote)
06.2022 - 06.2023
- Establish talented and diverse workforce in alignment with bank’s objectives and corporate culture
- Gain insights into bank’s talent needs, identify appropriate sourcing channels, and determine most effective recruitment methods
- Promote employer brand and value proposition to attract top talent by creating and executing talent acquisition strategies
- Build healthy pipeline and diverse pool of high caliber human capital to meet current or future staffing needs of financial institution
- Foster positive relationships with candidates throughout recruitment process to ensure delivery of positive experience
- Track and analyze recruitment metrics to measure effectiveness of recruitment strategies and identify areas for improvement
- Designed and developed customized solutions for new hire onboarding process for 16 regions
- Recruited and selected candidates to fill 100+ vacancies during 12 months.
Recruiting Coordinator
Goldman Sachs (Contract Role)
New York, NY (Remote)
04.2021 - 10.2022
- Delivered robust administrative support and coordination throughout recruitment process
- Engaged with recruitment and HR professionals to realize hiring goals
- Engaged with hiring managers to identify talent needs and establish recruitment criteria in support of hiring efforts
- Planned and organized different recruitment events to attract, identify, and secure top talent
- Supported long-term organizational growth by coordinating with senior leadership to develop comprehensive recruitment strategies
- Tracked and recorded candidate progress by capitalizing on internal recruitment systems (iCIMS)
- Streamlined candidate experience and met hiring deadlines by tracking ATS actions
- Facilitated with coordinating 300+ hiring events “Superday’s” to identify and secure qualified candidates
- Secured high-caliber human talent by planning and supporting hiring efforts both domestically and internationally.
Office Administrator
Conquest Home Care Plus
Hollywood, FL
11.2019 - 04.2021
- Delivered administrative support to ensure smooth and efficient office operations and oversaw all office activities and procedures
- Kept up-to-date company records, databases, and filing systems while ensuring accuracy and confidentiality
- Reviewed and completed all paperwork as well as enforced control over all office communication and correspondence while maintaining accuracy and efficiency
- Provided expertise as main point of contact for internal/external stakeholders as well as customers and effectively answered all inquiries.
Home Care Coordinator
Right-at-Home Health Care
Dania Beach, FL
09.2018 - 11.2019
- Conducted regular follow-ups with patients to ensure satisfaction with provided services and address any concerns or needs.
- Maintained a high level of customer satisfaction by addressing concerns promptly and professionally.
Surgery Scheduler
University of Pittsburgh Medical Center (UPMC)
Pittsburgh, PA
01.2013 - 09.2017
- Educated patients on pre-surgery requirements, such as fasting protocols or medication adjustments, resulting in fewer complications on the day of the procedure.
- Handled urgent requests effectively, prioritizing cases requiring immediate attention while also balancing routine surgery demands appropriately.
- Arranged pre-operative and post-operative appointments for surgical patients.
- Expertly managed planning, scheduling, and coordination of outpatient procedures.
Education
Bachelors of Science in Health Care Administration -
University of Phoenix
01.2022
Skills
- Team Building
- Planning & Analysis
- Talent Acquisition
- Recruitment & Selection
- Training & Development
- Performance Management
- Equal Employment Opportunities
- Employee Relations
Affiliations
Greater Hollywood Chamber of Commerce, 2019, 2020
Training
Medical Billing & Coding
Languages
Spanish
Limited Working
Timeline
Recruiter
The TemPositions Group of Companies/School Professionals
07.2023 - Current
Talent Acquisition Partner
German American Bank (Contract Role)
06.2022 - 06.2023
Recruiting Coordinator
Goldman Sachs (Contract Role)
04.2021 - 10.2022
Office Administrator
Conquest Home Care Plus
11.2019 - 04.2021
Home Care Coordinator
Right-at-Home Health Care
09.2018 - 11.2019
Surgery Scheduler
University of Pittsburgh Medical Center (UPMC)
01.2013 - 09.2017
Bachelors of Science in Health Care Administration -
University of Phoenix