Heather Kessler
Hutchinson,KS
Summary
Detail-oriented professional with 14 years of payroll processing experience at Kroger Accounting Services and 2.5 years in patient care at The Hutchinson Clinic. Expertise in payroll systems (KERMIT, Oracle), electronic medical records (EMR), and patient care procedures. Certified in CPR and phlebotomy, consistently delivering exceptional service and efficiently managing complex tasks.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Medical Assistant/Walk-in Care Tech
The Hutchinson Clinic
10.2022 - 12.2024
- Enhanced patient comfort and safety during various medical procedures.
- Maintained organized examination rooms, ensuring adherence to hygiene standards.
- Provided compassionate care, fostering supportive patient environments and relationships.
- Recorded patient vital signs accurately, monitoring blood pressure, temperature, and pulse.
- Administered injections following strict protocols for patient safety and care.
- Performed phlebotomy procedures, ensuring accurate blood sample collection for analysis.
- Conducted drug screenings while maintaining precise documentation and compliance standards.
- Utilized EMR to document patient interactions and vital signs effectively.
- Scheduled surgeries across multiple departments, coordinating with physicians and patients.
- Managed patient files and communicated with hospitals for prior authorizations.
Payroll Specialist
Kroger Accounting Services
01.2008 - 01.2022
- Ensured payroll accuracy and timeliness by processing bi-weekly and monthly cycles.
- Converted from KERMIT to Oracle, leading data migration and system testing.
- Resolved payroll inquiries, delivering clear information and maintaining employee satisfaction.
- Processed returned checks, maintaining comprehensive records for accurate payroll data.
- Conducted audits to ensure data accuracy and compliance with payroll regulations.
- Collaborated with HR to resolve discrepancies and update payroll information promptly.
Education
CPR Certification - Medical
The Hutchinson Clinic
Hutchinson, KSPhlebotomy Certification - Medical
The Hutchinson Clinic
Hutchinson, KS.Cosmetology - undefined
Sydney’s Hairdressing College
Skills
- Payroll: Payroll Processing, KERMIT System, Oracle Payroll, Employee Inquiry Resolution, Returned Check Processing
- Medical: Patient Care, Vital Signs Monitoring, Injections (IM, SubQ), Phlebotomy, Drug Screenings, EMR Systems, Medical Terminology, CPR, Room Stocking, Procedure Assistance, surgery scheduling
- HIPAA compliance
- Patient coordination
- Insurance verification
- Procedure scheduling
- Calendar management
- Following up with patients
- Facility coordinating
- Maintaining confidentiality
- Educating patients
- Verifying insurance
Certification
CPR
Massage Therapy
Reiki Practitioner
Timeline
Medical Assistant/Walk-in Care Tech
The Hutchinson Clinic
10.2022 - 12.2024
Payroll Specialist
Kroger Accounting Services
01.2008 - 01.2022
Cosmetology - undefined
Sydney’s Hairdressing College
CPR Certification - Medical
The Hutchinson Clinic
Phlebotomy Certification - Medical
The Hutchinson Clinic