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Results-driven Service Manager and Parts Specialist with over 10 years of experience in equipment service, maintenance, and operations within the heavy equipment and rental industry. Proven track record of leading service teams, optimizing workflow, and improving customer satisfaction through effective communication and problem-solving. Highly skilled in diagnostics, mechanical and electrical repair, inventory management, and vendor relations. Strong leader with hands-on technical expertise, committed to safety, efficiency, and delivering high-quality service in fast-paced environments.

Knowledgeable Parts Specialist skilled at keeping parts organized and serving customers' needs. Works efficiently to restock parts, resolve issues and handle paperwork. Dedicated to satisfying customers and exceeding sales targets. Meticulously organized Parts Salesman with comprehensive knowledge of thousands of parts and range of uses in numerous circumstances. Reliable source for customers of varying needs. Customer-centric and service-minded employee with approachability and outward-facing patience and generosity. Skilled Parts Sales Associate with expertise in sales, service and compliance. Flexible team player with strong problem-solving and interpersonal abilities. Knowledgeable proficient in searching both physical and computerized catalogs, order systems and parts databases. Works efficiently and accurately to meet productivity, sales and customer service objectives. Reliable bringing experience in automotive parts sales and delivery. Friendly and professional demeanor with track record of consistently positive customer feedback. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service. Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing. Highly efficient. well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Competent Crew Member ready to take on demanding workload to achieve objectives. Experienced in organizing supplies and equipment for efficient use. Team player with drive to reach organizational goals.

Dynamic Parts Specialist with extensive experience at Oreilly and Napa Auto Parts, excelling in customer service and inventory management. Proven ability to enhance customer satisfaction through effective problem-solving and technical acumen. Skilled in parts identification and vendor relations, consistently achieving high order accuracy and fostering strong supplier partnerships.

Dynamic Parts Specialist with proven expertise at O'Reilly Auto Parts, excelling in parts identification and customer service. Enhanced inventory accuracy and improved customer satisfaction through effective problem-solving and teamwork. Skilled in order fulfillment and suggestive selling, consistently delivering exceptional service and fostering strong customer relationships.

Adaptable, spirited sales professional adept at establishing positive rapport with customers, upselling products and building loyal clientele. Accomplished at achieving highest per-day sales averages by upselling orders and suggesting additional accessories. Multitasks to provide individualized service to customers in demanding and high-volume settings. Detail oriented with strong skills in organization, business communications, leadership, supervision and interpersonal relations.

Heather Kliuienko

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Parts Specialist

Crew Member

Carhop Server

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Associate of Applied Science - Automotive Technology

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Parts Specialist

Crew Member

Carhop Server

Associate of Applied Science - Automotive Technology

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