Heather LaVair
Summary
Dedicated Medical Assistant with extensive experience at Jefferson Einstein Physicians Norriton, skilled in patient care and clinical documentation. Proven ability to enhance patient support and flow and vital support to resident staff. A reliable team player, adept at training new staff members and managing patient care efficiently.
Overview
23
23
years of professional experience
Work History
Medical Assistant
Jefferson Einstein Physicians Norriton
10.2006 - Current
- Sanitize, restock, and organize exam rooms, medical equipment and lab.
- Direct patients to exam rooms, obtain chief complaint, medical history, medication information, and take all vitals pertinent to visit.
- Perform medical records management, including filing, organizing and scanning documents into electronic chart.
- Propose medications and complete medication prior authorizations
- Set up Homecare, order DME equipment
- Proficient in obtaining Pre-certifications for out-patient diagnostic procedures.
- Keep medical supplies in sufficient stock by monitoring levels and submitting orders before depleted.
- Perform all point of care testing; including EKGs , Urine Dipsticks, Hemoglobin A1c and other diagnostic tests, contributing to accurate and timely diagnoses and disease management.
- Packing up and labeling patient specimens in appropriate transport tubes/vials for lab pick up.
- Orient and train new staff on proper procedures and policies.
- Assist healthcare providers with patient examinations, office procedures and electronic medical record.
Customer Service Representative
Medrisk, Inc
03.2003 - 06.2006
- Resolved customer inquiries efficiently, enhancing overall satisfaction.
- Reviewed medical bills and claims and assigned to appropriate team/staff
- In-put claim info into electronic record for medical coders/billers
- Answered phones
- Accounts payable
Education
CMA - Medical Assistant
Lincoln Technical Institute
Plymouth Meeting, PA08-2006
GED -
PA Department of Education
Harrisburg, PA01-2002
Skills
- Medical terminology knowledge
- Vital sign monitoring
- Direct patient care
- Clinical documentation
- Reliable team player
- Electronic medical records
- Immunization administration
- Patient scheduling
- Specimens collection and processing
Timeline
Medical Assistant
Jefferson Einstein Physicians Norriton
10.2006 - Current
Customer Service Representative
Medrisk, Inc
03.2003 - 06.2006
CMA - Medical Assistant
Lincoln Technical Institute
GED -
PA Department of Education
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