Heather Leonard
Blountville,TN
Summary
Veteran Billing Manager focused on team efficiency and producing high-quality work. Excellent collaborator and relationship-builder familiar with compliance and documentation requirements. Enthusiastic about taking billing operations to the next level through proactive leadership and skilled problem solving.
Overview
11
11
years of professional experience
Work History
Billing Manager
Tri Cities Skin And Cancer
04.2001 - 09.2012
- Reviewed billing problems, researched issues, and resolved concerns.
- Trained and mentored staff on procedures, compliance requirements, and collections techniques.
- Worked with customers to develop payment plans and bring accounts current.
- Managed monthly billing process to complete billings and returns to meet company revenue recognition policies.
- Conducted performance reviews and implemented improvement plans.
- Established and checked coding procedures, monitored reports and updated internal files.
- Established internal audit procedures to validate and improve accuracy of financial reporting.
Education
Associate of Arts - English
Northeast State Community College
Blountville, TN05.2023
Skills
- Customer Satisfaction
- Project Leadership
- Recruit Well-Qualified Staff
- Word Processing
- Procedure Optimization
- Accounts Receivable
- Billing Review
- Insurance Follow-Up
- Team Direction
- Commercial Insurance
- Staff Training
Accomplishments
I started homeschooling my eleven year old daughter last year with the Good and the Beautiful curriculum. This was a blessed opportunity that we prayed over in order to come to the rewarding outcome. I am looking forward to schooling her for the upcoming six grade year.
I am looking for the opportunity to apply all that I have learned into a new career. I will have a Bachelor's Degree in English with a minor in Technical Writing when I am finished.
Timeline
Billing Manager
Tri Cities Skin And Cancer
04.2001 - 09.2012
Associate of Arts - English
Northeast State Community College
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