Heather Magliarditi

• Provided excellent customer service to ensure satisfaction.
• Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
• Performed opening and closing duties such as setting up the dining area, restocking supplies.
• Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
• Informed customers of daily specials and signature menu items.
• Operated POS terminals to input orders, split bills and calculate totals.
• Stayed informed about daily specials, new menu items, promotions.
• Trained new employees on restaurant procedures and plating techniques.

I am the lead server at this restaurant, I do all of the training for new servers.