Heather Mckee
Mt Sinai ,NY
Summary
Dedicated Trend Beauty coordinator with 8+ years of experience in the beauty and retail industries. Committed to providing exceptional customer experience in service provided by well trained staff as well as approachable and attractive merchandise execution. Bountiful knowledge of trend beauty brands, merchandise, store structures, and visuals. Exceptional attention to detail, and latest trends and aesthetics.
Overview
5
5
years of professional experience
Work History
Trend Beauty Coordinator
Macy’s
Garden City, NY
11.2020 - Current
- Successfully managed 8 Trend Beauty Counters in my territory grossing +$3.5 million annually.
- Communicate daily with stores regarding upcoming/ongoing sales, promotions, new launches, and weekly merchandising execution standards.
- Communicate with brand partners on business strategy, upcoming launches or updates, executing events.
- Planning and executing brand events, creating animation in store to bring excitement to clients and driving sales.
- Merchandising sales displays, towers at counter, and gifting statements during holidays.
- Developed in store teams with daily hands on brand training, encouraging operational excellence, and coaching on behaviors if needed. Holding teams accountable for delivering sales PL, gifting goals, and eventing execution.
- Communicate with central partners on brand inconsistencies, maintenance requests, store planing developments and upcoming or ongoing renovations.
- Executing gondola, wall unit, or light box graphic updates in store, making small repairs to gondolas or wall units when necessary.
- Executing exceptional hygiene standards in all stores.
Trend Beauty Counter Manager
Macy’s
Garden City , NY
07.2019 - 10.2020
- Managed cosmetics counter with gross of $800k+ per year.
- Planning and executing events.
- Maintaining, reaching, and exceeding monthly sales plan goals.
- Installing gondola and visual updates.
- Opening and promoting Macys credit cards.
- Trained, coached, and motivated team to achieve personal productivity goals, company goals, and daily objectives.
- Frequent communication with vendors for up to date information on all new launches, upcoming sales, and promotions.
Lead Beauty Advisor
Macy’s
Lake Grove, NY
06.2017 - 07.2019
- Opening and promoting Macy's credit cards.
- Planning and executing events.
- Maintaining monthly sales plan goals.
- Maintaining relationships with customers via my client.
- Maintaining counter sanitation procedures.
- Installing gondola and visual updates.
Education
GED -
University of The State of New York
Jamaica, NY11.2014
Skills
- Trend Beauty Expert
- Exceptional communication
- Meticulous organization
- Elevated merchandising execution
- Strong partnerships with store teams and leadership
- Strong partnerships with brand executives
- Exceptional knowledge on Trend Beauty structures, installation, and maintenance
- Analyzing business results to identify and correct deficits in order to achieve goals
- Expert makeup application experience
- Knowledgeable on current and upcoming makeup and skincare trends
- Experienced use with Microsoft suite, and Adobe Acrobat pro
Timeline
Trend Beauty Coordinator
Macy’s
11.2020 - Current
Trend Beauty Counter Manager
Macy’s
07.2019 - 10.2020
Lead Beauty Advisor
Macy’s
06.2017 - 07.2019
GED -
University of The State of New York