Microsoft Office Suite
Heather McQuate Kappen
Summary
TALENT ACQUISITION-RECRUITER
With 6 years of experience in full-cycle Talent Acquisition, I have developed a genuine passion for connecting individuals with their ideal roles. My extensive background and unwavering commitment to fostering an inclusive and diverse workplace have helped me excel in creating a positive candidate experience throughout the hiring process. I maintain open lines of communication and provide timely feedback to ensure the best possible outcome for the candidate and the organization. Forge meaningful connections that mutually benefit the individual and the organization, ultimately leading to long-term success and mutual satisfaction
Overview
7
7
years of professional experience
Work History
Talent Acquisition
Macy's/Bloomingdale's/Blue Mercury
05.2018 - Current
- Lead the charge on numerous initiatives throughout the enterprise including updating the firm's interview feedback approach, internal mobility, and employer branding strategies.
- Perform all hiring functions including but not limited to sourcing, application management, screening, phone interviews, documentation, evaluations, hiring decisions, preparing, and extending offers.
- Communicate regularly with candidates and involved stakeholders concerning background checks, references, assessments, I9 E-Verify, compliance, and onboarding conversion.
- Meticulous attention to detail and commitment to fairness, efficiency, and ethics.
- Streamlined procedures to ensure that every new hire is easily integrated into the organization.
- Compile and analyze employment markets to maximize departmental budget to customize hiring efforts.
- Spearheaded end-to-end life cycle recruitment efforts for company positions pioneering a comprehensive recruitment strategy for identifying, attracting, and selecting top-tier talent for the organization with a commitment to long-term sustainable growth.
- Partnered with Department Managers to understand hiring needs and timelines.
- Facilitated face-to-face and web-based training educating new members to use Taleo and Oracle systems effectively.
- Responsible for developing, managing, and maintaining a cross-functional multigenerational workforce that is dedicated to advancing the mission of the company
Multi-Site Leasing Manager
Miller Valentine
10.2016 - 09.2017
- Generated professional networks by engaging in professional, industry and government organizations.
- Supervised leasing teams across multiple locations while maintaining overall operational efficiency at each site.
- Mentored new leasing agents, providing guidance on industry best practices and improving overall team performance.
- Explained terms of lease and amounts to be paid to tenants.
- Developed marketing strategies to attract new tenants, ultimately improving occupancy rates.
- Collected and maintained careful records of rental payments and payment dates.
- Boosted tenant retention rates with proactive communication strategies designed to foster long-term relationships.
Education
SHRM Certification in Progress
ECornell
Online2024
Bachelor of Science - Organizational Leadership
Wright State University
Dayton, OH05.2018
Skills
- Human Resources Support
- Training and Development
- Retention Strategies
- Decision-Making
- Market Knowledge
- Relationship Building
- Diversity and Inclusion
- Employment Data Tracking
- Analytical and Critical Thinking
- Procedure Compliance
- Networking Events
- Task Prioritization
- Multitasking
- Active Listening
- Change Management
Software
ATS
CRM
HRIS
HireRight
HireVue
Kronos
Salesforce
E-Verify
PeopleSoft
Taleo
Oracle
Avaya
Genesys
Timeline
Talent Acquisition
Macy's/Bloomingdale's/Blue Mercury
05.2018 - Current
Multi-Site Leasing Manager
Miller Valentine
10.2016 - 09.2017
SHRM Certification in Progress
ECornell
Bachelor of Science - Organizational Leadership
Wright State University
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