Heather Meekhof
3725 Henry St., Apt.232, Norton Shores,MI
Summary
A seasoned professional with a proven track record at Happy Helpers, I excel in team leadership and kitchen management, significantly enhancing customer satisfaction and operational efficiency. Skilled in workflow optimization and fostering a positive work environment, my expertise combines strong work ethic with motivational team management to achieve exceptional results.
Professional culinary leader with robust background in upscale dining and kitchen management. Demonstrates strong leadership in team collaboration, ensuring consistent culinary excellence and high standard of service. Skilled in menu development, inventory management, and maintaining kitchen efficiency. Known for adaptability and reliability in fast-paced environments, driving results and enhancing dining experiences.
Forward-thinking professional offering more than 8 years of experience working in fast-paced kitchens. Skilled at staying focused and productive in high-stress situations and maintaining calmness in busy times. Excellent and proven leadership skills.
Overview
16
16
years of professional experience
Work History
Lead Cleaner/Operations Manager
Happy Helpers
West Michigan
09.2018 - Current
- Upheld company reputation by representing the organization professionally at all times when interacting with clients, vendors, or other external contacts.
- Demonstrated adaptability during times of change or unexpected challenges, ensuring continued success within dynamic environments.
- Trained new staff members on proper cleaning techniques, safety protocols, and company policies.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Executive Sous Chef
Grand Hotel
Mackinac Island, MI
06.2016 - 09.2018
- Increased customer satisfaction through consistent delivery of exceptional dishes, resulting in positive reviews.
- Assisted Executive Chef in cost analysis and budget management, optimizing profitability without compromising quality.
- Ensured compliance with all health department regulations while maintaining a well-organized workspace for optimal efficiency.
- Evaluated employee performance regularly providing guidance towards improvement as necessary.
Lead Kitchen Manager
Hackley Hospital
Muskegon, MI
02.2012 - 05.2016
- Improved customer satisfaction with high-quality meals prepared in accordance with dietary restrictions and preferences.
- Maintained strong presence on kitchen floor, leading by example and demonstrating commitment to excellence in all aspects of the role.
- Maintained clean and sanitary kitchen environment, adhering to strict safety and hygiene standards.
- Mentored junior chefs through hands-on demonstrations of advanced culinary techniques, elevating their skills in both presentation and flavor development.
Cook/Kitchen Shift Leader
Spring Lake Country Club
Spring Lake, MI
11.2009 - 02.2012
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Tasted, smelled, and pierced food with fork to verify sufficient cooking.
Education
High School Diploma -
Fruitport High School
Fruitport, MI06.2008
Skills
- Strong work ethic
- Team leadership
- Decision-making
- Kitchen leadership
- Workflow optimization
- Attention to detail
- Motivational team management
- Cleaning and sanitation
- Positive and professional
Timeline
Lead Cleaner/Operations Manager
Happy Helpers
09.2018 - Current
Executive Sous Chef
Grand Hotel
06.2016 - 09.2018
Lead Kitchen Manager
Hackley Hospital
02.2012 - 05.2016
Cook/Kitchen Shift Leader
Spring Lake Country Club
11.2009 - 02.2012
High School Diploma -
Fruitport High School