Heather Mellow
Eagleville,PA
Summary
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Overview
10
10
years of professional experience
Work History
Sales Associate
Buckmans Incorporated
09.2022 - Current
- Provided positive first impressions to welcome existing, new, and potential customers.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Collaborated with management team to develop sales strategies and goals, aligning with company objectives.
- Monitored sales trends to adjust sales strategies and meet changing customer demands.
Head High School Lacrosse Coach
North Penn School District
01.2015 - 06.2023
- Fostered a supportive and competitive environment, promoting teamwork and individual growth.
- Facilitated team building activities and workshops to improve communication, collaboration and productivity.
- Collaborated with other coaches to develop comprehensive training programs for optimal player development.
- Coordinated community service initiatives, fostering a sense of responsibility among players for giving back to the local area.
- Managed travel logistics efficiently, ensuring punctual arrival at all games and tournaments.
Staffing Recruiter
McCallion Staffing Associates
01.2017 - 06.2018
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
- Established a strong employer brand for clients by creating compelling job advertisements and promoting positive company culture across various platforms.
- Enhanced client satisfaction by effectively screening and selecting candidates for various job roles.
- Maintained a comprehensive database of qualified candidates for timely fulfillment of client requirements.
- Conducted thorough interviews to assess candidate skills, experience, and cultural fit for open positions.
Education
Bachelor of Science - Exercise Science
Rutgers University
New Brunswick, NJ05-1997
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
Timeline
Sales Associate
Buckmans Incorporated
09.2022 - Current
Staffing Recruiter
McCallion Staffing Associates
01.2017 - 06.2018
Head High School Lacrosse Coach
North Penn School District
01.2015 - 06.2023
Bachelor of Science - Exercise Science
Rutgers University
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