Heather Meyer
West Yarmouth,MA
Summary
Dynamic Office Manager at Northside Marina with exceptional organizational skills and a proven track record in financial reporting and account reconciliation. Enhanced operational efficiency through strategic document management and streamlined processes. Adept at fostering client relationships and managing vendor negotiations, ensuring quality service while maintaining budgetary constraints.
Overview
20
20
years of professional experience
Work History
Office Manager
Northside Marina
03.2024 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Enhanced office operational efficiency by streamlining filing systems, resulting in easier access to critical documents.
- Oversee office budget, ensuring all expenditures were within allocated funds and identifying cost-saving opportunities.
Waitress/Bartender
Scargo Cafe
01.2016 - 09.2020
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
Interior Designer
Shoreline Interiors
01.2005 - 03.2016
- Designed floor plans, elevations, 3D perspective views, and material boards for review and presentation.
- Selected and sourced materials, furniture, and accessories for aesthetically pleasing spaces.
- Managed budgets and timelines effectively to deliver projects on schedule and within budget constraints.
- Collaborated with architects and contractors to ensure seamless integration of design elements.
- Developed key client relationships, providing design solutions that met needs and budgets without compromising quality or design intent.
- Participated in furniture selection and documentation of specifications.
- Specified appropriate products and materials to meet project objectives and design scheme.
- Developed space planning concepts, color palette selections, and textile presentations.
Education
Associate of Arts - Business Law
East Carolina University
Greenville, NC06-2006
Skills
- Organizational skills
- Data entry
- Billing
- Administrative support
- Bookkeeping
- Payroll and budgeting
- Document management
- Account reconciliation
- Human resources
- Staff hiring
- Documentation and control
- Financial reporting
- Financial tracking
Timeline
Office Manager
Northside Marina
03.2024 - Current
Waitress/Bartender
Scargo Cafe
01.2016 - 09.2020
Interior Designer
Shoreline Interiors
01.2005 - 03.2016
Associate of Arts - Business Law
East Carolina University
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