Heather Moore
Bridgeview,IL
Summary
Dynamic and results-driven professional with extensive experience in team management and customer engagement. At Joe Daniel's, I optimized inventory control, reducing waste significantly while training staff to enhance service quality. Proven ability to foster collaborative environments and implement innovative solutions in fast-paced settings.
Overview
26
26
years of professional experience
Work History
Restaurant Manager
Joe Daniel's
10.2004 - Current
- Oversaw daily restaurant operations, ensuring high standards in service and food quality.
- Trained and mentored staff, fostering a productive team environment.
- Implemented cost-control measures, optimizing inventory management and reducing waste.
- Developed and maintained relationships with vendors to ensure quality supplies.
Hairstylist
Cutz & Color
12.2010 - 03.2024
- Delivered personalized haircuts and color services to diverse clientele, enhancing customer satisfaction.
- Maintained up-to-date knowledge of current trends in hairstyling and coloring techniques.
- Trained junior stylists on best practices for customer engagement and service delivery.
- Implemented efficient appointment scheduling processes to optimize client flow and reduce wait times.
Hairstylist
Sport Clips
03.2013 - 01.2015
- Developed strong relationships with clients through effective communication and tailored consultations.
- Mentored new team members, fostering a collaborative environment and sharing industry insights.
- Enhanced salon operations by introducing innovative styling techniques and product recommendations.
- Led workshops to educate staff on emerging trends, improving overall service quality and stylist proficiency.
Clerk of Evictions & Orders of Protection
Cook County Sheriff Department
01.2000 - 02.2005
- Processed and maintained accurate records for inmate information and case files.
- Assisted in the preparation of court documents and reports for legal proceedings.
- Utilized database management systems to update and retrieve critical data efficiently.
- Coordinated communication between departments to ensure timely information flow.
Education
Graduate Certificate - Medical Coding
College of DuPage
Glen Ellyn, IL02-2004
Skills
- Team management
- Inventory control and record keeping
- Customer engagement
- Staff management
Timeline
Hairstylist
Sport Clips
03.2013 - 01.2015
Hairstylist
Cutz & Color
12.2010 - 03.2024
Restaurant Manager
Joe Daniel's
10.2004 - Current
Clerk of Evictions & Orders of Protection
Cook County Sheriff Department
01.2000 - 02.2005
Graduate Certificate - Medical Coding
College of DuPage
Sales associate of the Quarter
Exceeded product sales quarterly multiple times.