Summary
Overview
Work History
Education
Skills
Awards
Community Service
reading and writing
Timeline
Generic

Heather Moran

Indio,CA

Summary

I would be a great candidate for the opportunity of Adjunct Faculty. Pouring into the next generation is something that enjoyment can be found in. That is the thing about teaching, it can help others to become better at things normally underestimated. It is not so much about dictating as a leader but being a leader through example. That is why I would be great for this position. Teaching is about equipping others to be the best version of themselves. It is also to push themselves to go the distance and see the potential that they are capable of.

Overview

4
4
years of professional experience

Work History

Seasonal Supervisor

Costco Wholesale
10.2023 - Current
    • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
    • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
    • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
    • Monitored workflow to improve employee time management and increase productivity.
    • Evaluated employee performance and coached and trained to improve weak areas.
    • Maintained compliance with company policies, objectives, and communication goals.

Cashier

Costco Wholesale
10.2019 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Stocked, tagged and displayed merchandise as required.

Cashier Assistant

Costco Wholesale
10.2019 - Current
  • Met customer needs through polite, friendly and attentive service.
  • Cleaned and sanitized cashier workstation and scanning area.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Trained new cashier team members in customer service and money handling processes.
  • Worked with other associates to support cashiers and management needs.
  • Removed trash, swept, and mopped floors for professional appearance.

Education

MASTER OF ARTS (M.A.) IN ENGLISH -

National University
La Jolla, CA
05.2022

Bachelor of Arts - English Literature

Cal State University San Bernardino
Palm Desert, CA
05.2020

Associate of Arts - English Literature

College of The Desert
Palm Desert, CA
05.2020

Skills

    • Dependability
    • Leadership
    • Administrative
      • Communicative
      • Patience
      • Organizational

Awards

Graduated with Magna Cum Laude High Honors

Community Service

Serve as a Crew Leader at many VBS' at Church. For many years, I have helped volunteer for Vacation Bible Schools at different churches. It has taught me that responsibility and fun are things that can go hand in hand. This is a strength that would help me be a great candidate for the position.


Serve in Awan every Wednesday night September through May. Teaching the kids about Jesus and learning Bible verses.


Serve Sunday Mornings in Children's ministry. Teaching them about Jesus and loving on them. 


Made food for fellow high school peers who were in my youth group when I was in high school


reading and writing

I enjoy reading for the sheer pleasure of it. The ability to dive into differing worlds the author has built is exciting and at times a nice get away from reality. Someday I want to write some of my own literature. I have done some poetry and one or two short stories but nothing that I want to publish yet. I will get there someday.

Timeline

Seasonal Supervisor

Costco Wholesale
10.2023 - Current

Cashier

Costco Wholesale
10.2019 - Current

Cashier Assistant

Costco Wholesale
10.2019 - Current

MASTER OF ARTS (M.A.) IN ENGLISH -

National University

Bachelor of Arts - English Literature

Cal State University San Bernardino

Associate of Arts - English Literature

College of The Desert
Heather Moran