Heather Morrow
Derry,NH
Summary
Highly competent and detail oriented professional. Excellent organization and interpersonal skills. Exceptional ability to multitask and prioritize. Articulate with a friendly and professional demeanor.
Overview
14
14
years of professional experience
Work History
Executive Administrative Assistant
Imperial Construction
04.2016 - Current
- Supported owner in his roles both as lead contractor on commercial jobs and supervisor for all residential jobs
- Manager owners complex and frequently changing schedule
- Managed employees personal and professional files and expenses
- Coordinated and scheduled all quotes and leads
- Managed and marketed social media accounts and advertising
- Conducted research to prepare for client meetings
- Organized and maintained all client files, both physical and digital
- Conducted all QuickBooks accounting and payroll for all employees
- Managed all banking and financing
- Completed office and client expense reports
- Managed client billing and collection of accounts derogatory.
Bartender
Bada Bing Sports Bar and Grill
09.2019 - 06.2024
- Performed complex multitasking in a fast-paced environment
- Maintained detailed product knowledge to provide optimal customer experience
- Improved customer experience through skilled resolution of conflicts, issues, and concerns
- Worked closely with others under pressure to meet customer needs.
Administrative Assistant
Xtreme Home Improvements
Derry, NH
01.2016 - 01.2021
- Improved office efficacy by implementing an improved calendaring system and introducing additional time-saving measures
- Managed multiple complex contractors calendars
- Conducted office administration using Microsoft office and QuickBooks
- Coordinated contractors scheduling including but not limited to quotes, leads, and meetings
- Organized and maintained all client files, both physical and digital
- Performed payroll for all employees.
Bartender
J’brians Bar and Grill
11.2010 - 04.2019
Education
Bachelor of Arts -
Dean College
Franklin, MA05.2009
Skills
- Complex scheduling
- Document management
- Skilled writing and editing
- Report generation
- Works consistently within established timelines
- Accustomed to fast-paced and dynamic work environments
- Suggestive Selling
- Basic Accounting
- Beverage Preparation
- Payment Processing
- Clear and Effective Communication
- Hospitality Service Expertise
- Cash Register Operation
- Liquor, Beer, and Wine Knowledge
- Staff Management
- Handling Difficult Customers
- Engaging Personality
- Conflict Resolution
Timeline
Bartender
Bada Bing Sports Bar and Grill
09.2019 - 06.2024
Executive Administrative Assistant
Imperial Construction
04.2016 - Current
Administrative Assistant
Xtreme Home Improvements
01.2016 - 01.2021
Bartender
J’brians Bar and Grill
11.2010 - 04.2019
Bachelor of Arts -
Dean College