Wendy A. Gerasia

Work History

Executive Assistant to Chief Technology Officer

NYS Information Technology Services

2022.11 - 2023.04

Managed general administrative and secretarial activities of the Chief Technology Office
Coordinated daily complex scheduling, handled executive travel in and out of state for conferences
Coordinated, logged and tracked all correspondence and distributed mail to Executive level staff
Prepared correspondence for signature of the NYS Chief Technology Officer (CTO) and other Executive level staff; including formatting and writing correspondence and coordinating information with other ITS staff
Received and screened telephone inquiries from internal ITS staff, other State government officials and general public.
Organized and set priorities of work to be accomplished on daily or weekly basis. This involved working intensely with Executive level staff to clarify work to be organized and produced, and scheduled use of meeting rooms and maintained calendars for multiple ITS Executive
Maintained proper supplies & support for Executive Office
Managed sensitive, confidential information in an appropriate and professional manner
Prepared and edited reports, memos, letters, and other documents using Microsoft Office 365 without and assembled background material for more complex issues and drafted responses
Liaised administrative matters between Executives and other State agency Executives and managerial staff
Performed full range of supervisory responsibilities

Administrative Specialist (Asst Manager of Building & Office Services)

NYS Thruway Authority

2020.02 - 2022.11

Supervised over 25 cleaning, janitorial, grounds, security guards, mailroom & reproduction staff at the Thruway Authority headquarters building and Henzel Powers building
Composed employee evaluations, probationary reports, and handled disciplinary matters
Oversaw NYS Thruway lost and found
Handled incoming work order requests from staff such as furniture moving, cleaning, minor repairs & recycling
Coordinated department moves and surplus/ disposal of furniture and equipment
Placed vendor orders for reasonable accommodation requests, process P-card purchases, payment of monthly invoices for all HQ copier maintenance & vendor orders
Handled petty cash requests, printing employee & NYS Police building and vehicle gas pump identification cards
Processed office supply requests, provide COVID supplies to departments and send HQ wide building related email communications
Oversaw building wide remodel, surplus and disposal of office equipment in coordination with purchasing department
Liaised with Thruway executive staff and department of safety for building concerns.
Created and updated records and files to maintain document compliance
Maintained supplies inventory by checking stock to determine inventory level and ordering new supplies when inventory runs lows.
Monitored and managed expenses with allotted budgets and reviewed and approved expense reports.
Worked on behalf of senior leaders to complete project requirements according to schedules and within budgetary limitations.
Conducted research to assist with routine tasks and special projects.
Delivered top-notch administrative support to office staff, promoting excellence in office operations.

Assistant Director of Administrative Services

NYS Executive Chamber

2018.11 - 2020.02

Handled all aspects of onboarding & off boarding of executive chamber employees
Maintained employee files, executive chamber phone directory & employee database
Programmed/troubleshooted Avaya phones for all staff
Assisted with travel card issuance, making travel arrangements & travel card reconciliation
Reviewed invoices for approval and liaison with Business Service Center for troubleshooting
Assisted executives, deputy secretaries & support staff with day to day technical or administrative issues
Attended weekly administrative meetings to review all Budget department approvals & pending hires
Liaison with NYS Office of General Services & NYS Police regarding any Governor's office issues
Provide weekend coverage for incoming calls for administrative support.
Created and updated physical records and digital files
Trained and mentored new employees on executive chamber practices and NYS business operations.
Created and updated records and files to maintain document compliance.
Proven ability to learn quickly and adapt to new situations

Executive Assistant

NYS Executive Chamber

2018.06 - 2018.11

Executive assistant support for Director of Administrative Services
Processed onboarding & offboarding paperwork, created employee id cards, issued parking passes & assisted with new employee orientations
Updated and maintained confidential databases and records.
Answered phones, handled all incoming mail, & maintained director's schedule
Prepared memos, letters & reports
Coordinated meetings in The Blue Room of the NYS Capitol
Assisted fellow executive assistants with problem resolution for deputy secretaries

Administrative Assistant to the Director

City School District Of Albany

2014.07 - 2018.06

Supported Director and Assistant Directors of Pupil Personnel Services
Coordinated district wide home tutors, processed all home-school requests and reviewed for accuracy according to NYS Education Department guidelines
Processed & tracked district wide working papers
Acted as district liaison with school district attorneys for student record requests & subpoenas for school records
Prepared and coordinated all office professional development presentations for code of conduct, preventative strategies, and culturally responsive education
Processed requests for approvals to board of education for new staff hires, conferences and contracts with outside vendors
Provided payroll services, purchasing requisitions and obtained bids for supplies for staff of over 100.

Administrative Assistant to Grants Administrator

City School District Of Albany

2010.01 - 2014.07

Assistant to Albany High School magnet grant administrator
Assisted with all aspects of implementing four themed academies under three and half year $7.5 million Federal magnet grant
Responsible for annual high school magnet lottery
Acted as liaison to academy principals & theme coordinators for academy themed purchase orders, created contracts with consultants, handled all bids and RFQs for academy set up
Assisted with hiring of staff and creation of themed summer camps
Processed requisitions, purchase orders & contracts for outside consultants and vendors
Handled professional development requests and all travel arrangements for conferences
Monitored all budget lines of Federal magnet grant and provided detailed documentation and reports for every completed purchase for the NYS Education Department.

Administrative Assistant

City School District Of Albany Myers Middle School

2007.01 - 2010.01

Administrative support for the Principal & Assistant Principal
Provided high call volume telephone reception, front desk reception and assisted parents and students with various issues
Prepared reports, correspondence and teacher evaluations and updated student records
Student transportation liaison for over 500 students
Handled purchase requisitions for office and teacher supplies for over 100 employees
Responsible for creation of contracts with consultants and obtaining bids for services and supplies.

Computer Programmer (Clerk Typist)

City School District Of Albany

2006.02 - 2007.01

High School Scheduling
Managed creation and implementation of Albany High School master schedule for teachers and students
Held meetings with district supervisors and administrators to troubleshoot scheduling issues
Coordinated supervisory duties for teachers
Maintained teacher stipend lists and processed conference requests
Updated annual course offering book and coordinated changes with BOCES publishing staff
Assisted with analysis and updating of data in Power School database system.
Demonstrated strong organizational and time management skills while managing multiple projects
Identified issues, analyzed information and provided solutions to problems

Summary

Overview

Work History

Executive Assistant to Chief Technology Officer

Administrative Specialist (Asst Manager of Building & Office Services)

Assistant Director of Administrative Services

Executive Assistant

Administrative Assistant to the Director

Administrative Assistant to Grants Administrator

Administrative Assistant

Computer Programmer (Clerk Typist)

Education

High School Diploma -

Graduate - Business

Skills

Work Availability

Timeline

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