Heather Newton
Summary
Compassionate Audiology Assistant recognized for high productivity levels and efficient task completion. Skilled in patient communication, and hearing aid maintenance, ensuring comprehensive support in audiological care environments. Excel in empathy, listening, and teamwork to enhance patient satisfaction and collaboration with healthcare professionals.
Overview
20
20
years of professional experience
2
2
years of post-secondary education
Work History
Audiology Assistant
Advanced Hearing
Snellville, Georgia
10.2024 - Current
- Assisted audiologists with patient assessments and hearing aid fittings.
- Managed patient records using electronic health record systems.
- Educated patients on hearing aid operation and maintenance procedures.
- Scheduled appointments and coordinated follow-up visits for patients.
- Performed administrative duties such as scheduling appointments, filing paperwork and answering phones.
- Managed inventory of supplies needed for audiological tests and treatments.
Medical Assistant
ENT of GA North
Snellville, Georgia
03.2008 - 10.2024
- Assisted with patient intake and recorded medical history efficiently.
- Prepared examination rooms and ensured cleanliness and organization.
- Coordinated patient scheduling and managed appointment calendars effectively.
- Supported physicians during examinations and minor procedures directly.
- Maintained accurate patient records using electronic health record systems.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Collected, labeled and stored laboratory specimens properly prior to testing.
- Assisted in managing inventory of medical supplies and equipment regularly.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
Medical Assistant
Gwinnett Internal Medicine Associates
Lawrenceville, Georgia
06.2006 - 03.2008
- Assisted with patient intake and recorded medical history efficiently.
- Prepared examination rooms and ensured cleanliness and organization.
- Supported physicians during examinations and minor procedures directly.
- Assisted in managing inventory of medical supplies and equipment regularly.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Documented notes during patient visits.
- Collected samples from patients for laboratory testing purposes.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Contacted pharmacies to submit and refill patients' prescriptions.
Education
Medical Assistant
Gwinnett Technical College
Lawrenceville, GA 09.2004 - 05.2006
Skills
- electronic health records
- attention to detail
- Hearing aid cleaning
- Multitasking
References
References available upon request.
Timeline
Audiology Assistant
Advanced Hearing
10.2024 - Current
Medical Assistant
ENT of GA North
03.2008 - 10.2024
Medical Assistant
Gwinnett Internal Medicine Associates
06.2006 - 03.2008
Medical Assistant
Gwinnett Technical College
09.2004 - 05.2006