Summary
Overview
Work History
Education
Skills
Timeline
Generic

Heather OneHorn

Cannon Ball

Summary

Dynamic hospitality professional with extensive experience. Excelling in customer service and team collaboration. Proven ability to enhance guest satisfaction through effective problem-solving and efficient resource management. Highly reliable with strong multitasking skills, adept at cash handling and maintaining optimal inventory levels.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

2026
2026
years of professional experience

Work History

Bartender

Prairie Knights Casino & Resort
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.

Food and Beverage Supervisor

Prairie Knights Casino & Resort
  • Maintained a clean and organized work environment to ensure compliance with health department regulations and company standards.
  • Enhanced customer satisfaction by efficiently managing food and beverage orders, ensuring prompt service and accurate delivery.
  • Reduced wait times during peak hours by efficiently allocating resources and coordinating between front-of-house and back-of-house teams.
  • Upheld highest standards of hygiene practices among staff members through ongoing education on sanitation protocols leading to consistent top-rated health inspection scores.
  • Optimized inventory control with regular audits, reducing waste, and effectively managing stock levels for optimal freshness.
  • Demonstrated adaptability by effectively adjusting to sudden changes in customer volume or staffing levels while maintaining exceptional service quality.

Feast of the Rock Lead

Prairie Knights Casino & Resort
  • Worked effectively in fast-paced environments.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.

Paraprofessional

Cannonball Elementary School
10.2021 - Current
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
  • Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
  • Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
  • Enhanced student support by delivering one-on-one and small group assistance in various subjects.
  • Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.
  • Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
  • Promoted a respectful classroom culture by modeling appropriate behavior and reinforcing positive interactions among peers.
  • Assisted in the collection and analysis of data on student performance, contributing to ongoing progress monitoring efforts.
  • Assisted in organization of school events, contributing to vibrant school culture.

Substitute Teacher, K-5

Cannonball Elementary School
10.2021 - Current
  • Managed daily classroom routines efficiently, promoting a structured environment conducive to learning.
  • Established clear expectations for behavior and consistently enforced consequences in order to maintain an orderly classroom conducive to learning.
  • Enhanced classroom management skills by implementing clear expectations and consistent consequences for behavior.
  • Developed strong relationships with students, fostering a positive learning environment that promoted academic growth.
  • Participated in professional development opportunities to stay current on best practices in education and improve teaching techniques.

Education

High School Diploma -

Solen High School
Solen, ND
05-2017

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude
  • Outgoing personality
  • Complex Problem-solving
  • Cash register operation
  • Menu memorization
  • Hospitality service expertise
  • Service-oriented mindset
  • Point of sale systems
  • Courteous

Timeline

Paraprofessional

Cannonball Elementary School
10.2021 - Current

Substitute Teacher, K-5

Cannonball Elementary School
10.2021 - Current

Bartender

Prairie Knights Casino & Resort

Food and Beverage Supervisor

Prairie Knights Casino & Resort

Feast of the Rock Lead

Prairie Knights Casino & Resort

High School Diploma -

Solen High School

Similar Profiles

CREATE PROFILE
Heather OneHorn