Heather Ozbun
Customer service/ cashier
Tulsa,OK
Summary
Proven customer service expert with a track record of enhancing customer satisfaction at Warehouse Market. Leveraged strong cash handling and empathy skills to build lasting relationships, achieving an exceptional accuracy level in transactions. Adapted to high-volume environments, ensuring seamless operations and repeat business through diligent work ethic and integrity.
Overview
3
3
years of professional experience
Work History
Customer Service and Cashier
Warehouse Market
05.2023 - 04.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Cashier/ Food Server
SSA Food Service
06.2021 - 09.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
High School Diploma - Basics Math, Reading. Writing.
Catoosa High School
2000 S Cherokee05.2003
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
- Cash Handling
- Cleaning and sanitizing
Timeline
Customer Service and Cashier
Warehouse Market
05.2023 - 04.2024
Cashier/ Food Server
SSA Food Service
06.2021 - 09.2023
High School Diploma - Basics Math, Reading. Writing.
Catoosa High School
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