Heather Pearson

• Maintained Hallmark card displays and seasonal merchandising standards, ensuring consistent brand presentation across retail locations.
• Set up and reset product fixtures according to planograms and store directives, optimizing product visibility and customer engagement.
• Stocked greeting cards, gifts, and supplies in assigned Hallmark departments.
• Collaborated with store managers to address merchandising needs and implement display changes, enhancing overall store presentation.
• Used Hallmark mobile tools to record visits and submit store reports.

• Coordinated catering for all hospital events to meet dietary needs and preferences
• Managed inventory and placed orders to ensure availability of necessary products
• Scheduling for the department
• Trained new employees on daily duties to enhance team readiness and service quality
• Interviews for new employees
• Replenished inventory and organized backroom stock for easy floor access.
• Ensured compliance with company policies and procedures regarding safety regulations.

Below is an overview of the core responsibilities and achievements in owning and operating mine and my husband’s screen printing and embroidery business.

- Sales & Account Management: Delivered product presentations and maintained strong client relationships, resulting in high-quality customer service and repeat business.

- Client Consultation & Product Selection: Guided business clients in selecting optimal products for promotions, customer outreach, and employee perks, enhancing client satisfaction.

- Quality & Strategy: Implemented quality assurance processes for all physical goods and developed strategic plans to maximize profitability and operational efficiency.

Managed invoicing, reviewed financial statements, evaluated sales reports, and forecasted demand to establish pricing and credit terms.

Please let me know if you need any additional details. This is a side business that we enjoy doing and am looking for a full-time job.