HEATHER PICKERING
Eugene,OR
Summary
Motivated, hardworking with outstanding customer service skills and the ability to solve problems and adapt. Clear communicator with team-oriented focus and advanced skills to effectively work with cashiers and kitchen staff to servers and sales staff. Qualified and reliable with up-to-date food handling permit. Dedicated to finding solutions, improving customer satisfaction and taking pride in everything I do.
Overview
6
6
years of professional experience
Work History
Lead Prep Cook
Hawaiian Time
Eugene, OR
04.2022 - Current
- Maintained clean, hygienic kitchen workspace by sweeping, mopping and taking out trash.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Event Usher/Crowd Control Specialist
HiFi Music Hall
Eugene, OR
01.2017 - 10.2017
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Responded quickly to incidents and assessed active situations for security concerns.
- Responded quickly to emergency situations to assess and deflect issues.
Retail Sales Associate
Bed Bath & Beyond
Eugene, OR
04.2017 - 10.2017
- Greeted customers and helped with product questions, selections and purchases.
- Helped customers complete purchases, locate items, join reward programs and gift registry.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Maintained clean sales floor and straightened and faced merchandise.
Kitchen Assistant Manager
Brewers Union Local 180
Oakridge, OR
01.2013 - 10.2016
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling and surface cleaning.
- Checked and tested foods to verify quality and temperature.
- Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
Houseperson/Usher
The Oxford Hotel
Bend, OR
04.2012 - 01.2013
- Gathered linen supplies and organized linen closets for prompt room restocking.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Refilled par stock of guest amenities and supplies in each housekeeping storage area.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Greeted customers with smile and provided friendly, knowledgeable service.
- Provided customer service by selling tickets and merchandise, answering questions and distributing programs.
- Provided information about current and future events at facility.
Education
Associate of Science - Social Sciences And Humanities
Clinton Community College
Plattsburgh, NY05.2011
High School Diploma -
Tupper Lake Middle-High School
Tupper Lake, NY06.2009
Skills
- Organization and Prioritization
- Teamwork and Collaboration
- Attentive and Observant
- Cooperative Attitude
Timeline
Lead Prep Cook
Hawaiian Time
04.2022 - Current
Retail Sales Associate
Bed Bath & Beyond
04.2017 - 10.2017
Event Usher/Crowd Control Specialist
HiFi Music Hall
01.2017 - 10.2017
Kitchen Assistant Manager
Brewers Union Local 180
01.2013 - 10.2016
Houseperson/Usher
The Oxford Hotel
04.2012 - 01.2013
Associate of Science - Social Sciences And Humanities
Clinton Community College
High School Diploma -
Tupper Lake Middle-High School
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