Heather R
Palmdale,CA
Summary
Proven server at Joe's Cafe, adept in high-volume dining and exceptional customer service, enhancing guest experiences by efficiently managing multiple tables and fostering warm relationships. Skilled in POS operations and cash handling, I significantly contributed to seamless service transitions and accurate financial reporting. My strong work ethic and team collaboration ensured efficient workflow, even during peak hours.
Overview
13
13
years of professional experience
Work History
Server
Joes Cafe
05.2016 - 08.2019
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Bussed and reset tables to keep dining room and work areas clean.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Server
Courthouse Sushi
01.2007 - 02.2016
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
High School Diploma -
Sylmar Charter High School
Sylmar, CA06.2009
Skills
Strong Work Ethic
Exceptional customer service
Cash Handling
Guest Engagement
Safe Food Handling
Food Running
High-volume dining
Point of sale operation
Dining area maintenance
Timeline
Server
Joes Cafe
05.2016 - 08.2019
Server
Courthouse Sushi
01.2007 - 02.2016
High School Diploma -
Sylmar Charter High School
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