Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hi, I’m
Heather Ray
Mather,CA
Summary
Overview
13
years of professional experience
Work History
Olive Garden Restaurant
Server/Server Trainer
01.2017 - 11.2022
Job overview
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Pete’s Restaurant And Brewhouse
Server
05.2013 - 01.2017
Job overview
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Answered customers' questions, recommended items, and recorded order information.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Metro PCS
Sales Associate
06.2009 - 04.2013
Job overview
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Provided positive first impressions to welcome existing, new, and potential customers.
Education
American River CollegeSacramento, CA
from Psychology
University Overview
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Friendly and Outgoing
- Positive and Professional
- Speedy and Efficiant
- Team Player
Timeline
Server/Server Trainer
Olive Garden Restaurant
01.2017 - 11.2022
Server
Pete’s Restaurant And Brewhouse
05.2013 - 01.2017
Sales Associate
Metro PCS
06.2009 - 04.2013
American River College
from Psychology
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